Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,266 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Everything is good. Thank you.”

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Posted 2 years ago

“To be sincerely honest all I felt was sharp headache nothing else, it was just waste of money, the tabs didn’t work the way I expected that’s all.”

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Posted 2 years ago

Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication did not work for you. It’s important to note that medications can affect individuals differently and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and on the next steps to take. You also have access to requesting a prescription change to a different medication through our clinic at any time. If you’re considering requesting a different medication, please be aware that you have the option to proceed with a smaller quantity for your upcoming refills before committing to a larger purchase. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change, we will be happy to assist you!

Posted 1 year ago

“The service is quick and communication prompt. But the product I was sold was completely ineffective. They told me their products were all tested. The pills for ED tasted like sugar and they could very well be at least 90% that. You might think the problem was me but the five-year-old generic pill that I had I tested again and it was still very effective. Unfortunately, since pills can't be returned or reimbursed I cannot trust and risk buying a different generic brand.”

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Posted 2 years ago

Thank you for taking the time to share your feedback with us! We are glad to hear you were satisfied with the service but we’re sorry to hear that the medication did not work for you. Our partner pharmacy dispenses high-quality generic medication manufactured directly in Canada. All generic brands dispensed undergo rigorous testing to demonstrate their equivalency with the brand drug before receiving approval. All generic brands contain the same active ingredient at the same dosage, so the choice of generic brand should not affect efficacy. The only difference lies in the non-medicinal and filler ingredients. As you sent us a message letting us know that you were not satisfied with the generic brand dispensed, our partner pharmacy prepared a trial supply of brand-name medication for you free of charge. If you find that the brand-name medication works better for you, you can request this for all future refills. You also have the option of requesting a different generic brand if you prefer. It’s also important to note that medications can affect individuals differently and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and on the next steps to take. You also have access to requesting a prescription change to a different medication through our clinic at any time. If you’re considering requesting a different medication, please be aware that you have the option to proceed with a smaller quantity for your upcoming refills before committing to a larger purchase. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change, we will be happy to assist you!

Posted 1 year ago

“Easy to get prescription and fast delivery.”

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Posted 2 years ago

“It was good”

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Posted 2 years ago

“The service was fast and efficient. Thanks”

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Posted 2 years ago

“The medication is totally useless hasn’t done a damn thing for me. Total waste of money. I tried to get in touch with you but the email was rejected can someone please contact wto discuss different medication. Thank you.”

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Posted 2 years ago

Hi Sharukh, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the medication did not work for you. It’s important to note that medications can affect individuals differently and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and on the next steps to take. You also have access to requesting a prescription change to a different medication through our clinic at any time. If you’re considering requesting a different dosage or medication, please be aware that you have the option to proceed with a smaller quantity for your upcoming refills before committing to a larger purchase. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change, we will be happy to assist you!

Posted 1 year ago

“Good service thanks a lot”

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Posted 2 years ago

“Fast delivery, great customer service”

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Posted 2 years ago

“Fast and friendly, been going to them for years, always professional service.”

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Posted 2 years ago

“Excellent product, excellent service.”

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Posted 2 years ago

“Service professionnel et rapide”

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Posted 2 years ago

“Very efficient online consultation if you need to be checked without going out your way to go to a real pharmacie. I would recommend it to everyone!”

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Posted 2 years ago

“quick response and delivery~”

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Posted 2 years ago

“I didn’t receive my order. Think it got returned ?”

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Posted 2 years ago

Hi Tom, Thank you for taking the time to leave a review. We are sorry to hear that you were unable to retrieve your shipment. We've checked our records and it appears that your order was confirmed as successfully delivered on January 5th at 2:36 PM. We have also sent you a separate message with the proof of delivery attached for your reference. Unfortunately, as all procedures were followed and the order was confirmed as delivered, we are unable to provide a refund or reshipment on this order as per our policy found here: https://www.essentialclinic.ca/faq#payments-%2526-refunds If you would like, we can arrange for future shipments to be given to you in hand to ensure safe delivery. Alternatively, we can switch the courier to Canada Post if you prefer to receive the order directly at a PO box or in your community mailbox. Let us know if any of these options are suitable for you. We appreciate your understanding. Please do not hesitate to reach out to us at any time for questions or concerns, we will be happy to assist you!

Posted 1 year ago

“A prompt service that I appreciate”

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Posted 2 years ago

“Wonder service with friendly staff”

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Posted 2 years ago

“Thank you for the great service”

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Posted 2 years ago

“Excellent service and very prompt at responding. I was sceptical about the online service but I am glad I chose Essential for my needs.”

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Posted 2 years ago

“We have received very good service from Essential Clinic, and they are very professional.”

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Posted 2 years ago

Essential Clinic is rated 4.6 based on 2,266 reviews