Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,269 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“Lol j'étais surpris a quel point c'était simple XD viarge que c'est sur la coche XD”

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Posted 2 years ago

“Very professional service, very good communication.”

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Posted 2 years ago

“I have been using this medication for years so I did not need to be visited by a physician to pay 39 dollars!!! I paid 39 dollars for nothing... Delivery was great. Thank you.”

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Posted 2 years ago

Hi Meisam, Thank you for taking the time to provide us with your feedback. The consultation fee is for our clinician to review your medical history and issue a 1-year prescription. It also gives you access to personalized care from our medical team in case you have any questions or concerns. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. We believe that our pricing is both affordable and competitive when compared to similar services. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home. We are glad to hear that your overall experience with our clinic is positive and that the medication delivery went well! You can reach out to us at any time if you have questions or concerns. We are always happy to assist you.

Posted 2 years ago

“Very professional service. Communications are timely, concise, and relevant. Never been disappointed with the service or relationship.”

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Posted 2 years ago

“Overpriced consult. Cream I was given does not dispense evenly”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. The consultation fee is for our clinician to review your medical history and issue a 1-year prescription. It also gives you access to personalized care from our medical team in case you have any questions or concerns. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. We believe that our pricing is both affordable and competitive when compared to similar services. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home! Regarding the topical gel, we have forwarded your feedback to our partner pharmacy. If an issue is present with the packaging or pump mechanism, our partner pharmacy will ensure that this is improved upon for any future orders. Please do not hesitate to contact us with any further questions or concerns. We are always happy to assist you.

Posted 2 years ago

“bon servce et traitement rapide”

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Posted 2 years ago

“Really great”

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Posted 2 years ago

“Fast, easy, discrete, no hassle access to helpful medication.”

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Posted 2 years ago

“Great practitioners”

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Posted 2 years ago

“Super fast response time and great to deal with”

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Posted 2 years ago

“Fast quick service... and best of all your Pharmacy in Mississauga is on my Benefits Claim list online so I was fully reimbursed under my Drug Plan!!”

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Posted 2 years ago

“Hey i still haven’t received my package any updates on when I’ll be getting them”

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Posted 2 years ago

Hi Kyle, Thank you for taking the time to share your feedback with us. We appreciate it. We apologize for any inconvenience caused by the delay in processing your order. Upon reviewing your order details, it appears that we were awaiting payment confirmation before shipping out your package. Rest assured, your order was promptly dispatched once the payment was received. Should you have any further questions or concerns regarding your shipments, please do not hesitate to contact us. We are always here to assist you!

Posted 2 years ago

“Works fine , girl friend says thank you”

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Posted 2 years ago

“Took longer than I expected to receive order buy a couple days but finally did.”

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Posted 2 years ago

“From my experience with the Essential Team, I found them all very professional, knowledgeable, and caring!”

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Posted 2 years ago

“Excellent, understanding, prompt professional service.”

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Posted 2 years ago

“The service and products are great. I've noticed such a difference already.”

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Posted 2 years ago

“My service was very poor. I had reached out too essential clinic before my prescription had ran out, so that they could ship my new supply in time. Despite that, it took over a week to receive my medication after being reassured by staff that everything was going smoothly, that they would mess up my order... I have to say, after dealing with refunds, wrong orders, poor customer service & being ignored for a day by staff I got to say that this was my worst experience yet. I suggest that anyone who is interested in this service to think twice. Im using this service to treat hairloss, not cause it.”

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Posted 2 years ago

Hi Peyton, Thank you for taking the time to leave a review. We are sorry to hear that you have had a negative experience with our service. We understand that you had requested a 1-month order but a 3-month order was erroneously created by the system. The 3-month order was then fully refunded to your payment method to ensure that a 1-month order could be shipped in its place. When we attempted to process the charge for the 1-month order, there was an issue with the payment method on file. For this reason, the order was delayed. We sincerely apologize for the delay you experienced with your order and any inconvenience it may have caused. We understand the importance of receiving your medication order on time and we will do our best to ensure you receive subsequent shipments in a timely manner. We want to assure you that the delay was not a lack of care or attention on our part. Our team is continuously working hard to improve our system and the service offered to prevent future delays. Our patients’ satisfaction is of utmost importance to us. Please do not hesitate to contact us if you have any further concerns or need assistance!

Posted 2 years ago

“Bit of a mixup in the billing but otherwise great”

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Posted 2 years ago

Hi Gary, Thank you for taking the time to leave us a review, it is appreciated. We’re glad to hear that you had an overall positive experience with our clinic! We apologize for any inconvenience caused by the delay in processing the charge for your order. We will do our best to ensure that charges for future shipments are processed in a timely manner. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help.

Posted 2 years ago

“very easy and quick service”

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Posted 2 years ago

Essential Clinic is rated 4.6 based on 2,269 reviews