Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.63

4.6 Rating 2,269 Reviews

91 %

of reviewers recommend Essential Clinic

4.6

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

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“The online system is mediocre without a properly fleshed out user interface. There lacks a document repository, billing updated shouldn't be through a form, and the ordering without communicating first shows a obvious lack of patient first care. Essential clinic is putting profit over people and I would not recommend this service to anyone.”

Helpful Report

Posted 2 years ago

Hi Jesse, Thank you for taking the time to provide your feedback. We’re sorry to hear that you were not satisfied with our service and we appreciate your feedback. We would like to stress that at Essential Clinic we prioritize patient care and are committed to providing excellent service. From the time that you submitted your request, our clinician processed it within 3 hours and your medication was delivered to your door (with your consent after speaking to a pharmacist) within 2 days. Additionally, when you requested further documentation, all your documents were sent to you in less than 12 hours. This speaks to how seriously we take patient care and our commitment to providing fast, seamless service. We would like to clarify that orders are never processed without the patient’s knowledge. The whole process is communicated thoroughly to the patient and a text is sent prior to the charge being made. We are aware that our self-serve order management portion of the website needs more work to make it easier for our patients to find all the information related to their accounts. Our development team is actively working on enhancing this part of the experience. Stay tuned! Thank you again for taking the time to share your thoughts with us! Your feedback will help us improve our process and service.

Posted 2 years ago

“Good service and fast”

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Posted 2 years ago

“Delivery could have been more discreet.”

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Posted 2 years ago

“Fantastic, definitely recommend!”

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Posted 2 years ago

“Fast delivery, no problems at all!”

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Posted 2 years ago

“I chickened out when they told me all my hair would fall out first - and then I heard if you stop taking it - all your hair will fall out as well. Yikes.”

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Posted 2 years ago

“Efficace et rapide! Merci 🙂”

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Posted 2 years ago

“Easy quick and discreet”

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Posted 2 years ago

“Great service and products. Always great at communicating and delivery. Always punctual.”

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Posted 2 years ago

“E Clinic is very efficient, cost-effective, and responsive to delivering my meds on time. They also manage and communicate the refills to ensure I do not run out of the meds. Highly recommend the service.”

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Posted 2 years ago

“Going through the whole process was quick and easy. Delivery was was on time just as promised. Follow up emails are great for keeping in touch for any questions. Recommended.”

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Posted 2 years ago

“I have gained my hair back. Thank you Essential.”

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Posted 2 years ago

“Great service. I sent the required information for my prescription and I had the pills at my door in three days.”

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Posted 2 years ago

“Applying with the website worked great. It was easy and the service efficient.”

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Posted 2 years ago

“I got my product pretty much the day they promised, I'm just not sure I got all I paid for. I thought I ordered and paid for 2 bottles but only got one. I'm still not sure what I think.”

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Posted 2 years ago

Hi Reinhard, Thank you for taking the time to provide your review. We are glad to hear that you have had an overall positive experience with our clinic. We apologize for any confusion regarding the number of bottles included in your order. Our 3-month supply (92 mLs) that you ordered is shipped in one bottle (not two), and we’re sorry if this was not clear during the ordering process. We appreciate your feedback and will work to improve the clarity of our product descriptions to avoid any future misunderstandings. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help!

Posted 2 years ago

“Excellent service. Very fast and efficient. Would recommend.”

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Posted 2 years ago

“Thanks to everyone who has helped me there. I liked the fast and professional way everything was handled by the staff. The consultation over the phone was informative and very relaxed. The change to my prescription was done fast and so was the shipping. I was very happy with the whole process. Thanks again. Steve”

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Posted 2 years ago

“Really great service and fast delivery”

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Posted 2 years ago

“The service was excellent. Prompt responses, an easy process, and ultra convenient. I docked a star because they forgot to ship an item after I requested it. But after one quick message, they were all over it.”

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Posted 2 years ago

Hi Scott, Thank you for your review and for bringing this to our attention. We’re glad to hear that you had a positive experience with our service and that we were able to quickly resolve the issue with the missing item. We apologize for any inconvenience this may have caused and appreciate your feedback as it will help us to keep improving our service. We will do our best to ensure that this does not occur again in the future. Please feel free to reach out to us at any time if you have questions or concerns. We are always here to help!

Posted 2 years ago

“Quick delivery, pricing could be lower”

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Posted 2 years ago

Essential Clinic is rated 4.6 based on 2,269 reviews