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Essential Clinic Reviews

4.6 Rating 2,269 Reviews
91 %
of reviewers recommend Essential Clinic
4.6
Based on 2,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Essential Clinic Reviews

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

I got what I needed in the end, but the overall process had a few points of improvement. The online consult including the back and forth was rather quick, but I would have saved time if I was told my BP was mandatory. Where things got a bit hectic is when the online pharmacy reached out to me. The first thing they should have told me was to create an account on their site. Their response time to text messages was very long. What could have taken a few minutes took a few days. Plus, I had to ask several times for a tracking number, which they never gave me. I ended up creating an account on their side where I could find my information. But nobody thought to tell me that. I only thought of seeing if pocketpills had a website when I actually started getting worried that I may have gotten ripped off by some scam. It turned out I got the pills and they seem to suit me, so the outcome is good. The the journey was wonky. Cheers!
Helpful Report
Posted 3 years ago
Hi Patrick, Thank you for the thorough review, your feedback is greatly appreciated! We will ensure that the points mentioned are taken into account and we will actively work on improving these points. However, we currently do not require for an account to be created with our partner pharmacy. The process can be done entirely through Essential Clinic. As for the tracking number, it is not offered for local deliveries as they are typically received the same day. We do agree that the self-serve order management portion of our website will need to be worked on so that all of the information related to your account can be found with ease. We have relayed this to our product team. They will be actively working on enhancing this part of the experience. Thank you again for taking the time to provide a detailed review, this will help us immensely with improving our process and service. Reach out to us at any time if you have questions or concerns, we will be happy to assist you!
Posted 3 years ago
Medication had worked out amazing with solid results after one year of usage. I have been diligent in the application process. Highly recommend
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Posted 3 years ago
Great product
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Posted 3 years ago
Great clinic, quick, easy and no headaches, unlike when I go into the doctors office.
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Posted 3 years ago
I appreciated that Essential Clinic followed up with me close to the end of my prescription. Although my transaction is not yet completed, I trust that all will go well.
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Posted 3 years ago
Awesome! Dont think it could get any better
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Posted 3 years ago
Doctors knows what they are talking about and the pharmacy is easy to reach if I needed to ask questions. They did forget my pill cutter and I contact support for it. Did get quick response but still no pill cutter.
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Posted 3 years ago
The service was quick and responsive and my health assessment was completed in a timely manner.
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Posted 3 years ago
Very fast and accurate service
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Posted 3 years ago
Very good. Would give 5 stars if they let me have the prescription at my local pharmacy.
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Posted 3 years ago
Quick and helpful customer service. Timely deliveries and quick to get a prescription.
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Posted 3 years ago
Very fast, responsive and helpful service! Thank you!
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Posted 3 years ago
Excellent customer service and medical staff...total pro = thnx Essential
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Posted 3 years ago
Excellent service, was very very professional. Didn’t really expect it but was extremely happy
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Posted 3 years ago
I was surprised by the exceptional service. It is the most efficient and excellent service I have ever had! My delivery was fast, and the communication with me was present at every stage. I love it! Thank you. Now, I hope I will wait six months to see the results of your products, but I am pretty sure it will be as excellent as your customer service.
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Posted 3 years ago
Efficient, transparent, good communication, on time and professional. Highly recommended,
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Posted 3 years ago
Thorough and make sure they are familiar with all other medications you may be on. So there are no contradictions.
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Posted 3 years ago
I am very happy about the efficiency of the process and the budget friendly option available. Before, I was paying 4 times more for the same treatment. Instead of making a doctor’s appointment to renew my prescription, I went with essential clinic and the process was quick and easier than seeing the doctor and going to the pharmacy. I would definitely recommend !
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Posted 3 years ago
These people make it really easy.
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Posted 3 years ago
Great service. Very professional 100% recommend
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Posted 3 years ago
Essential Clinic is rated 4.6 based on 2,269 reviews