Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,964 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried really hard to upsell Settled for splitting a tiny pill into 4 parts . Ridiculous product”

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Posted 3 months ago

“Great service, professional and timely.”

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Posted 3 months ago

“Very satisfied with your service, definitely to recommended”

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Posted 3 months ago

“Very helpful and responsive staff at Essential, helping me pay with PayPal or e-transfer. These are not options listed for payment but one quick email and problem solved. Thank-you.”

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Posted 3 months ago

“Scammers- never got the prescripton and after a year they are trying to charge me for “auto refill””

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Posted 3 months ago

Hi Naman, Thank you for sharing your feedback and concerns. We understand your frustration and want to provide some clarity on the situation. First and foremost, please rest assured that no charges have been applied to your credit card, as your payment method is no longer valid. Additionally, we have cancelled your subscription to prevent any future charges from being attempted. In regard to your order from March 2024, we have confirmation that it was successfully delivered, with a proof of delivery photo that matches the address provided. If you would like to place a new order, we would be happy to arrange this for you. We can either have future shipments held at a Canada Post facility for pickup or require a signature upon delivery, but please note that a charge for the new order would need to be applied. We also fully understand your concerns about the attempted annual renewal charge. Kindly note that this charge was only attempted because your subscription was still active. As part of our standard procedure, an active subscription will continue renewing unless you request to cancel it or cancel it manually via the account portal. We want to assure you that our clinic is not a "scam." All of our healthcare providers are licensed in their respective provinces and follow the same guidelines as traditional clinics to ensure patients are appropriately qualified for prescriptions. Furthermore, our clinic is certified by LegitScript, a respected third-party organization that certifies online healthcare providers in both Canada and the US. You can verify our certification here: https://www.legitscript.com/websites/?checker_keywords=essentialclinic.ca Telemedicine is a recognized and growing form of healthcare in Canada, and we comply with the bylaws and policies of the Canadian Medical Protective Association (CMPA), CNPS, and each provincial medical college to ensure we meet all regulatory standards. If you have any further questions or concerns, please don’t hesitate to contact us. We’re here to help and are committed to providing you with the best care!

Posted 3 months ago

“Bonjour, Le délai entre la demande de consultation, le produit et la livraison s’est faite en une courte période. Merci”

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Posted 3 months ago

“Very happy with the service quick and easy. Would recommend highly”

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Posted 3 months ago

“recommended pill works great”

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Posted 3 months ago

“Professional and prompt service. No complaints at all. I will return.”

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Posted 3 months ago

“Extremely fast service and response times, took less than 6 hours (maybe 3-4) to get my prescription approved, I had an issue with accessing my account so I emailed them and I heard back within an hour or two fixing the problem, got my medication within 3 to 4 days of when I first filled the consult form to when it was delivered to my mailbox. Will definitely recommend to friends as my friend gave me a referral code for half of my own prescription and that also had 0 hassle in applying.”

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Posted 3 months ago

“It was ok”

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Posted 3 months ago

Hi Randle, Thank you for taking the time to share your feedback with us. We noticed you mentioned "It was ok," and we’d love to understand more about your experience. Was it the medication itself that didn’t meet your expectations, or was there something about our service that could have been improved? If the medication didn’t work as expected, please know that medications can affect individuals differently, and it’s possible that this particular option may not have been the best fit for you. Our clinicians and pharmacists are available to discuss any concerns and provide guidance on alternative options. Additionally, you can always request a prescription change to a different medication, and we’re happy to offer you the option of requesting a smaller order before committing to a larger supply. If you have any questions or concerns, please don’t hesitate to reach out to us via email, chat, or by submitting a ticket through our website. We’re here to help!

Posted 3 months ago

“Pills do not work as said”

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Posted 3 months ago

Hi Dave, Thank you for taking the time to share your feedback with us. We are sorry to hear that the medication did not work well for you. Please note that medications can affect individuals differently, and it’s possible that this particular medication may not have been the best fit for you. Our clinicians and pharmacists are always available to discuss your concerns and provide guidance on alternative options and next steps. You can request a prescription change to a different medication through our clinic at any time. If you’re considering a different dose or medication, rest assured that you can start with a smaller quantity before committing to a larger purchase. Additionally, our clinician has carefully reviewed the information you provided and has offered guidance on the next steps in a separate message. Feel free to seek further clarification from the clinician or ask any follow-up questions you may have. Please do not hesitate to reach out to us if you have any questions or would like to request a prescription change. We will be happy to assist you!

Posted 3 months ago

“Once I got the hang of how to do credentials it was smooth.”

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Posted 3 months ago

“Quick and efficient. Thank you”

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Posted 3 months ago

Author didn't leave any comments.

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Posted 3 months ago

“Excellent Canadian online approach to dealing with something like ED. Straightforward and honest. I'm glad that I found you online and moreover, I'm happy to report that your assessment and dosage recommendation works perfectly. Thank you!”

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Posted 3 months ago

“Very responsive and efficient.”

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Posted 3 months ago

“Everything was great. The use of Canada Post is the worst choice in my orpinion. One parcel was delivered to my neigbour. Another time the delivery was delayed and required picking it up from the post office.”

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Posted 3 months ago

“Professionnelle et courtoi”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

Essential Clinic is rated 4.7 based on 1,964 reviews