Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,962 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Essential Clinic 5 star review on 31st March 2025

Dany Jean

Essential Clinic 5 star review on 2nd February 2024

Mykola Semerak

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good. Service.”

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Posted 2 years ago

“Effective service over all.”

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Posted 2 years ago

“Excelente service”

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Posted 2 years ago

“Order came fast. Easy process”

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Posted 2 years ago

“Service was good, the product gives me a headache. That is all.”

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Posted 2 years ago

“Missed disclose price little $ but great services will order again in future 👍”

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Posted 2 years ago

“Delivery could have been more discreet.”

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Posted 2 years ago

“I got my product pretty much the day they promised, I'm just not sure I got all I paid for. I thought I ordered and paid for 2 bottles but only got one. I'm still not sure what I think.”

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Posted 2 years ago

Hi Reinhard, Thank you for taking the time to provide your review. We are glad to hear that you have had an overall positive experience with our clinic. We apologize for any confusion regarding the number of bottles included in your order. Our 3-month supply (92 mLs) that you ordered is shipped in one bottle (not two), and we’re sorry if this was not clear during the ordering process. We appreciate your feedback and will work to improve the clarity of our product descriptions to avoid any future misunderstandings. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help!

Posted 2 years ago

“The service was excellent. Prompt responses, an easy process, and ultra convenient. I docked a star because they forgot to ship an item after I requested it. But after one quick message, they were all over it.”

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Posted 2 years ago

Hi Scott, Thank you for your review and for bringing this to our attention. We’re glad to hear that you had a positive experience with our service and that we were able to quickly resolve the issue with the missing item. We apologize for any inconvenience this may have caused and appreciate your feedback as it will help us to keep improving our service. We will do our best to ensure that this does not occur again in the future. Please feel free to reach out to us at any time if you have questions or concerns. We are always here to help!

Posted 2 years ago

“I have been using this medication for years so I did not need to be visited by a physician to pay 39 dollars!!! I paid 39 dollars for nothing... Delivery was great. Thank you.”

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Posted 2 years ago

Hi Meisam, Thank you for taking the time to provide us with your feedback. The consultation fee is for our clinician to review your medical history and issue a 1-year prescription. It also gives you access to personalized care from our medical team in case you have any questions or concerns. Our service provides a flexible, low-stress medical visit, with no waiting rooms or awkward face-to-face conversations. We believe that our pricing is both affordable and competitive when compared to similar services. Additionally, our partner mail-delivery pharmacy provides fast and attentive service with free shipping directly to your home. We are glad to hear that your overall experience with our clinic is positive and that the medication delivery went well! You can reach out to us at any time if you have questions or concerns. We are always happy to assist you.

Posted 2 years ago

“Super fast response time and great to deal with”

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Posted 2 years ago

“Hey i still haven’t received my package any updates on when I’ll be getting them”

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Posted 2 years ago

Hi Kyle, Thank you for taking the time to share your feedback with us. We appreciate it. We apologize for any inconvenience caused by the delay in processing your order. Upon reviewing your order details, it appears that we were awaiting payment confirmation before shipping out your package. Rest assured, your order was promptly dispatched once the payment was received. Should you have any further questions or concerns regarding your shipments, please do not hesitate to contact us. We are always here to assist you!

Posted 2 years ago

“Took longer than I expected to receive order buy a couple days but finally did.”

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Posted 2 years ago

“Bit of a mixup in the billing but otherwise great”

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Posted 2 years ago

Hi Gary, Thank you for taking the time to leave us a review, it is appreciated. We’re glad to hear that you had an overall positive experience with our clinic! We apologize for any inconvenience caused by the delay in processing the charge for your order. We will do our best to ensure that charges for future shipments are processed in a timely manner. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help.

Posted 2 years ago

“The prescriptions showed up on time as expected. The pill cutter is only to split in half, and cutting a second time to quarter is not viable. Ordered a different cutter from Amazon, not here yet will see.”

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Posted 2 years ago

“You guys are fast WOW”

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Posted 2 years ago

“Service was very quick and the process was easy. I don't give it 5 stars because I've only received one order and because I've just started my treatment.”

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Posted 2 years ago

“arrived very timely. it'd be nice if pills were completely round (this comment okay with rating to post only without name)”

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Posted 2 years ago

“You guys you are so helpful”

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Posted 2 years ago

“This went better than expected. The interview was informative. The medication works. Now, if they could work on pricing, 5 stars.”

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Posted 2 years ago

Essential Clinic is rated 4.7 based on 1,962 reviews