Essential Clinic Reviews

Name: Essential Clinic
Address: 400-119 14th St NW, Calgary, Alberta
Rating: 4.65

4.7 Rating 1,962 Reviews

92 %

of reviewers recommend Essential Clinic

4.7

Based on 1,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Essential Clinic:

We're changing the way you see a doctor in Canada, starting with easily treatable issues like hair loss and ED. Essential offers medical consultations and Health Canada authorized treatments to help men overcome challenges with hair loss and erectile dysfunction. We know it’s not easy going to a doctor in Canada, especially if you need to speak about personal health issues that can result in awkward conversation. But with Essential, you’re able to shop prescription products and talk to a medical professional discreetly from the comfort of your own home.

Every prescription is reviewed by a licensed Canadian doctor or nurse practitioner, who are available for online consults and follow-ups 7 days a week. All medications are shipped in discreet packaging directly to your home within a few days of approval.

To treat hair loss, Essential offers prescription finasteride 1mg and 5mg pills, dutasteride pills, topical finasteride, and topical minoxidil.

To treat erectile dysfunction, Essential offers prescription sildenafil pills (the same active ingredient found in Viagra), as well as tadalafil (active ingredient in Cialis).

We’ve helped thousands of men across Canada get the treatment they need without the hassle of seeing a doctor in person. Thank you all for allowing us to change up the healthcare game in Canada.

Visit Website

Email:

team@essentialclinic.ca

Location:

400-119 14th St NW,
Calgary
Alberta
T2N 1Z6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pills did not really worked until i start taking 2 at the time. I Will need to talk to someone if possible”

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Posted 2 years ago

Hi Omar, Thank you for taking the time to provide us with your feedback, it is appreciated. Rest assured, you can request an increase in dosage for our clinician to review by sending us a message or by submitting a request through our website. Alternatively, if you would prefer to try a different medication, you can also request this adjustment for your future refills. Please do not hesitate to contact us if you have questions or need assistance, we will be happy to help!

Posted 2 years ago

“THE ORDERING OF THE PRESCRIPTION WAS MADE SIMPLE AND DELIVERY AS EXPECTED . PROCESS VERY EASY TO NAVIGATE”

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Posted 2 years ago

“Pretty good! Product came quick, received a lot of communication and talked with the pharmacist. Only reason I haven’t given 5 stars is I asked a question 2 weeks ago and zero response?”

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Posted 2 years ago

Hi Kyle, Thank you for taking the time to provide your valuable feedback, it is appreciated. We are glad to hear you have had a positive experience with our clinic! Regarding your inquiry about the medication, one of our pharmacists tried to contact you but was unable to reach you by phone. The pharmacist has sent a text message which you can respond to at your convenience for further assistance. Please do not hesitate to reach out to us if you have any questions or concerns in the future. We will be happy to assist you!

Posted 2 years ago

“I am very satisfied with your service. Mainly because of your ethical and professional way of treating things, but also for your prompt reply to any question raised...as for your effectiveness in processing orders and getting them delivered promptly. In fact, the only question I had was why I have not been delivered with the quantity and dose that I had selected in your original questionnaire. As it is a rather personal and private affair for me, my wish was then to minimize the number of deliveries during the year. Best regards”

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Posted 2 years ago

Thank you for taking the time to provide your feedback. We are glad to hear you have had a positive experience with our clinic! As for your question, the initial quantity prescribed is typically based on the clinician's discretion and on the answers you provided in the questionnaire. As a 3-month supply is dispensed by default, the total quantity you received is for a 3-month supply of medication. However, you can request a refill when necessary by sending us a message and we will be happy to assist you with the next steps. Feel free to contact us at any time if you have questions or if you wish to request a refill!

Posted 2 years ago

“This seems like a good service. I was between family doctors and wanted a prescription (I have since gotten one and no longer need the service) the questionnaire the had me fill out asked the same questions as by my subsequent family doctor. Initial response was quick, delivery on time. I didn't have any issues or questions so my interactions were limited and I can't speak to general responsiveness. One quibble I do have is that I found out the pharmaceutical I got a script for is covered by my insurance and they never asked me for my insurance information so I ended up paying for it when I shouldn't have had to. It was inexpensive, I wasn't expecting it to be covered, and sometimes you pay for convenience so I'm not upset by that but it's still a mark against the company that they didn’t ask.”

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Posted 2 years ago

“A bit expensive, but service is very professional, prompt and trustworthy. Would give it 5/5 if it was slightly cheaper.”

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Posted 2 years ago

“I like Essential clinic. I do not like the service provided by Pocket Pills pharmacy. My refill is not delivered on time, in the last instance it was 2 days late and they have made no efforts to correct it.”

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Posted 2 years ago

Hi Sajith, Thank you for your kind feedback! We sincerely apologize for the delay you experienced with your order and any inconvenience it may have caused. We will ensure that a high priority is set for your future shipments. It looks like there was a technical issue that occurred on the date when your prescription was faxed to our partner pharmacy. This resulted in the order not being finalized in an appropriate time frame. We want to assure you that the delay was not a lack of care or attention on our part. Our team has worked hard to resolve the issue and improve our system to prevent future delays. Our patients’ satisfaction is of utmost importance to us. Please do not hesitate to contact us if you have any further concerns or need assistance!

Posted 2 years ago

“Was ok just used a generic brand tho. Used to 20mg tablets..”

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Posted 2 years ago

Hi George, Thank you for taking the time to provide us with your feedback, it is appreciated. Rest assured, you can request an increase in dosage for our clinician to review by sending us a message or by submitting a request through our website. Additionally, if you prefer brand medication, you can also request this adjustment for your future refills. Please do not hesitate to contact us if you have questions or need assistance, we will be happy to help!

Posted 2 years ago

“Thank you for the professional service.”

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Posted 2 years ago

“Always prompt with responses and taken care of me very well.”

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Posted 2 years ago

“Good delivery time. Good product. Good follow up. All done in a timely manner,and discrete”

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Posted 2 years ago

“Good experience but sadly hard to get service in french ! Pocket pills did a great job taking their time to explain everything to me ! Thanks a lot.”

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Posted 2 years ago

Hi Rafael, Merci d'avoir laissé votre avis. Nous sommes heureux d'entendre que vous avez eu une bonne expérience avec notre service! Nous avons des cliniciens et du personnel de soutien qui peuvent vous offrir de l'assistance en français si vous préférez cette option. N'hésitez pas à communiquer avec nous en français, il nous fera plaisir de vous assister dans la langue de votre choix. --- Thank you for sharing your feedback with us. We are glad to hear you have had a good experience with our service! For your convenience, we have a team of clinicians and support staff who are fluent in French and able to assist you in your preferred language. Please do not hesitate to reach out to us in French if you would prefer to receive communications in this language.

Posted 2 years ago

“Essentially great”

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Posted 2 years ago

“A little over priced for the individual pills”

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Posted 2 years ago

“The doses should be with more product or allow refilling of medicine if the dose runs out before three months. Thanks for your time”

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Posted 2 years ago

Hi Alejandro, Thank you for providing your feedback, it is appreciated. We are glad to hear that your experience with our clinic was positive overall! You may request a larger supply of medication upfront at any time. If you were issued a 1-year prescription, you may request to receive the entire 1-year supply at once if you prefer this option. Additionally, you can ask for an early refill if you are travelling or if you wish to have a backup bottle on hand. You would just need to send us a message with your request and we will be happy to assist you with this. Feel free to reach out to us by email or phone if you have questions!

Posted 2 years ago

“Merci pour service rapide”

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Posted 2 years ago

“I'm sure the product is good but I'm one of those people that's not going to like the side effects so that's why I had to cancel......”

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Posted 2 years ago

“Il m'on fait connaitre un produit que j'utilisait mais sous un auttre forme et Oui ca marche Merci”

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Posted 2 years ago

“very good service thank you”

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Posted 2 years ago

“Good customer service, they quickly and professionally responded to all my questions. I would recommend Essential Clinic without hesitation.”

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Posted 2 years ago

Essential Clinic is rated 4.7 based on 1,962 reviews