French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“lovely quality clothes and stylish designs”

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(POS) - Posted 5 months ago

“The store assistant was very good and helpful. She is always so friendly and has good customer service skills and is also very pleasant.”

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(POS) - Posted 5 months ago

“I have always loved the style and choice of the clothes at French Connection, its my go to store”

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(POS) - Posted 5 months ago

“The Shop Assistant was friendly and helpful.”

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(POS) - Posted 5 months ago

“Excellent quality trousers, ordered 3 pairs! I’m 5’7” and it’s the first time I’ve ordered a regular and had them ACTUALLY be long enough (with heels). So impressed I’m recommending to all of my friends”

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(Online) - Posted 5 months ago

“A nice selection of clothing (menswear). The staff in Brighton were super helpful.”

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(POS) - Posted 5 months ago

“The two ladies in store served me at the Cannock Outlet were brilliant (05/05/26 pm). Customers service and advice was second to none. Thank you”

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(POS) - Posted 5 months ago

“I visited the Gretna store for a SOS wedding dress “situation”. The girls in store went out their way to sort me out! Thank you so much!”

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(POS) - Posted 5 months ago

“I love the items I purchased - particularly the hair tie so unique and I use one nearly every day - ordered & despatched quickly- faultless service”

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(Online) - Posted 5 months ago

“Quality clothing and an excellent delivery service. It's straightforward for returning and refunding if you need to use.”

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(Online) - Posted 5 months ago

“Amazing choice of styles for men and women at amazing prices for good quality items.”

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(POS) - Posted 5 months ago

“The purchasing and returns process is brilliant, so simple and easy! The leisure suit U purchased absolutely is gorgeous, feels soft and smooth and looks so elegant! Fits beautifully.”

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(Online) - Posted 5 months ago

“The staff are always helpful and polite, clothes are displayed beautifully and you can easily pull together an outfit from the rails. Changing rooms are well lit and spacious, always a great experience to shop at FC!”

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(POS) - Posted 5 months ago

“Lovely clothes at great prices! I loved everything in the shop and have been very pleased with my purchases. Staff were very friendly too.”

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(POS) - Posted 5 months ago

“Here’s a short company review you can use for French Connection: I’ve had a very positive experience shopping with French Connection. The quality of the clothing is excellent, with stylish designs and good attention to detail. The ordering process was smooth, delivery was reliable, and customer service was helpful when needed. Overall, a great brand for fashionable and high-quality clothing.”

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(POS) - Posted 5 months ago

“I ordered a polkadot dress and V-neck knitted top. I have got a lot of compliments on the top. Was really happy with the delivery service it was quick speedy and the outfit is super cute. Would definitely recommend buying from here. Also got the items on sale they have great sales and have been recommended them to all my friends.”

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(Online) - Posted 5 months ago

“I really do like your clothes and the outlet at Gretna offers great value. However on my last visit I wasn’t made aware of your refund policy and that is why I have rated only 3 stars.”

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(POS) - Posted 5 months ago

“Best quality clothes. Good style collection. I love it.”

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(POS) - Posted 5 months ago

“Dont normally buy from this shop, this was my first time.......brilliant service from 2 lovely sales ladies that helped me choose a lovely shirt.”

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(POS) - Posted 5 months ago

“Took ages to get my delivery compared with other companies”

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(Online) - Posted 5 months ago

French Connection is rated 4.8 based on 3,115 reviews