French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited French Connection in Bath last week and purchased a dress, lovely shop and excellent customer service.”

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(POS) - Posted 5 months ago

“I like French Connection, because it is a shop where you are always made to feel welcome. The staff are friendly, attentive and willing to help you. I appreciate the fact that your purchase, is folded properly and wrapped in tissue paper. These little things are important to me. There is a variety of stock to choose from and prices are very reasonable. Let's not forget the great offers when the sales are on!”

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(Online) - Posted 5 months ago

“Only just started shopping with French Connection on line and I'm so impressed. Beautiful quality items, with a subtle edge to them. The items were delivered promptly and very well packed. Mostly, the package was recyclable, with the minimum amount of labelling on them. I couldn't be more pleased.”

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(Online) - Posted 5 months ago

“Beautiful well fitted soft blouse. Excellent delivery”

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(Online) - Posted 5 months ago

“The staff were very helpful and the store was super clean and tidy”

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(POS) - Posted 5 months ago

“FOUND A FAB TWO PIECES IN STORE AT THE WEEKEND READY FOR MY TRIP TO ROLAND GARROS TENNIS. THEY WERE DISPLAYED PERFECTLY TOGETHER AND THE STORE WAS NOT OVERWHELMING! V HAPPY”

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(POS) - Posted 5 months ago

“Very good styles for all ages”

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(POS) - Posted 5 months ago

“The store assistant was very good and helpful. She is always so friendly and has good customer service skills and is also very pleasant.”

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(POS) - Posted 5 months ago

“I have always loved the style and choice of the clothes at French Connection, its my go to store”

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(POS) - Posted 5 months ago

“The Shop Assistant was friendly and helpful.”

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(POS) - Posted 5 months ago

“Excellent quality trousers, ordered 3 pairs! I’m 5’7” and it’s the first time I’ve ordered a regular and had them ACTUALLY be long enough (with heels). So impressed I’m recommending to all of my friends”

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(Online) - Posted 5 months ago

“The two ladies in store served me at the Cannock Outlet were brilliant (05/05/26 pm). Customers service and advice was second to none. Thank you”

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(POS) - Posted 5 months ago

“I visited the Gretna store for a SOS wedding dress “situation”. The girls in store went out their way to sort me out! Thank you so much!”

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(POS) - Posted 5 months ago

“I love the items I purchased - particularly the hair tie so unique and I use one nearly every day - ordered & despatched quickly- faultless service”

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(Online) - Posted 5 months ago

“Quality clothing and an excellent delivery service. It's straightforward for returning and refunding if you need to use.”

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(Online) - Posted 5 months ago

“Amazing choice of styles for men and women at amazing prices for good quality items.”

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(POS) - Posted 5 months ago

“The purchasing and returns process is brilliant, so simple and easy! The leisure suit U purchased absolutely is gorgeous, feels soft and smooth and looks so elegant! Fits beautifully.”

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(Online) - Posted 5 months ago

“Lovely clothes at great prices! I loved everything in the shop and have been very pleased with my purchases. Staff were very friendly too.”

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(POS) - Posted 5 months ago

“Here’s a short company review you can use for French Connection: I’ve had a very positive experience shopping with French Connection. The quality of the clothing is excellent, with stylish designs and good attention to detail. The ordering process was smooth, delivery was reliable, and customer service was helpful when needed. Overall, a great brand for fashionable and high-quality clothing.”

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(POS) - Posted 5 months ago

“Best quality clothes. Good style collection. I love it.”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 3,115 reviews