French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,691 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Must admit the quality of items is excellent so I don't mind paying a bit more. Also they have some different designs so you can get something a bit different/unique. Definitely a store I am going to revisit.”

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(Online) - Posted 5 months ago

“Beautiful clothes, easy to use web site fast delivery”

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(Online) - Posted 5 months ago

“I went into the Princes Square shop and was wrmly welcomed by a member of staff. She was very attentive and assisted me with finding the right size of jeans from the store before placing my other items in a changing cubicle. I picked up some sale items which had a further 20% off the sale price! Bargain! Staff were great and shop was very clean and tidy!”

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(POS) - Posted 5 months ago

“Really good quality clothes and very nice friendly staff”

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(POS) - Posted 5 months ago

“Good choice and quality. Flattering tailoring.”

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(Online) - Posted 5 months ago

“I love French Connection products. They produce good quality and up-to-date items. The service is fast and I have had no problems with any purchase”

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(Online) - Posted 5 months ago

“Very friendly and helpful staff.”

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(POS) - Posted 5 months ago

“Lovely shop and assistant was so nice , makes such a change when they have a conversation with you”

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(POS) - Posted 5 months ago

“Quality clothes , always true to size Look good and feel good Couldn’t ask for any more from a top company”

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(Online) - Posted 5 months ago

“Excellent shop, staff very helpful and great quality knitwear and great prices”

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(POS) - Posted 5 months ago

“Had a lovely experience in Gretna, with a lovely young assistant called Danielle. Will be back”

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(POS) - Posted 5 months ago

“Great shop. Lovely products and great service”

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(POS) - Posted 5 months ago

“Haven’t shopped here for a while and was blown away by the new collection and sale. Some beautiful and high quality items, friendly staff, excellent coffee also served and plenty of compliments on my recent purchases.”

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(POS) - Posted 5 months ago

“Lovely friendly staff, very welcoming, store nicely laid out,”

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(POS) - Posted 5 months ago

“Very friendly and helpful assistants. Always a good choice of top quality clothing.”

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(POS) - Posted 5 months ago

“Good staff friendly, giid customer service”

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(POS) - Posted 5 months ago

“The store and online offers great service”

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(POS) - Posted 5 months ago

“The lady at the changing room In Annan was so helpful. I Was a lone shopper but she made me feel at ease and the trying room process was stress free.”

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(POS) - Posted 5 months ago

“Lovely staff friendly very good service and excellent sales you have on good quality clothing”

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(POS) - Posted 5 months ago

“The brand is getting better and better. New collection is awesome. Thank you”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 2,691 reviews