French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,108 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothes are stylish, comfortable and great quality. Whether for everyday or a special occasion there is always a great choice. Good customer service and quick delivery.”

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(Online) - Posted 3 months ago

“Amazing shop great sale and staff very helpful and friendly”

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(POS) - Posted 3 months ago

“Bright clean shop , tidy , set out nice , nice selection and colours of mens clothing. Looking for a birthday gift”

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(POS) - Posted 3 months ago

“Amazing service and tremendous product range of clothing. My wife had an amazing shopping experience in the store. All the staff in Glasgow we’re 5 star”

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(POS) - Posted 3 months ago

“The store is very organised and the staff very friendly and helpful.”

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(POS) - Posted 3 months ago

“Lovely dresses. Good quality and a variety of patterns. Good size fit aswell.”

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(Online) - Posted 3 months ago

“Great selection great prices eassy to order”

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(Online) - Posted 3 months ago

“Lovely style and very high quality clothing.”

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(Online) - Posted 3 months ago

“Staff were brilliant in the Chester shop”

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(POS) - Posted 3 months ago

“Lovely items bought many times from you”

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(POS) - Posted 3 months ago

“Nice quality at reasonable price”

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(POS) - Posted 3 months ago

“Shopped at McCartney glen in Cannock designer centre store, the 2 female staff were friendly and helpful, they had a good choice and sizes, we had looked at other stores for similar styles of items of clothing before we decided to go back to French Connection and bought 3 items of good quality and styles, but the staff too definitely helped us make that decision to go back to them as they did make us feel more welcome and they wanted our business the most.”

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(POS) - Posted 3 months ago

“Good collection, helpful staff ,”

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(POS) - Posted 3 months ago

“Great store in Meadowhall, lovely helpful sraff”

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(POS) - Posted 3 months ago

“Always very friendly and nothing too much trouble when trying on and asking for different sizes”

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(POS) - Posted 3 months ago

“Items looked great online and colour/pattern were beautiful- just didn't like the feel of the material. Good returns policy though”

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(Online) - Posted 3 months ago

“Unfortunately, I had to return my last order from FC, nothing wrong with items, the quality was of usual high standard, it was just the fit for me. Items were returned and arrived back very quickly, refunded immediately, luckily I have found something else to order!”

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(Online) - Posted 3 months ago

“My goods arrived very quickly”

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(Online) - Posted 3 months ago

“Beautiful quality perfect fit for a size.6”

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(Online) - Posted 3 months ago

“Always great customer service, staff very polite and helpful.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 3,108 reviews