French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,689 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, timely delivery, good communication, all as I hoped when it arrived safely!”

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(Online) - Posted 3 months ago

“Arrived in timescale”

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(Online) - Posted 3 months ago

“Easy to order. Dress exactly like the online pictures and size perfect!”

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(Online) - Posted 3 months ago

“Excellent service for deliveery and returns”

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(Online) - Posted 3 months ago

“Such lovely staff at the Wembley outlet store and the lady told me about the One app to use”

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(POS) - Posted 3 months ago

“Staff we're friendly helpful, giving time to consider what you we're thinking of buying.”

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(POS) - Posted 3 months ago

“The staff at this store are always helpful, it is a well organised shop, always a delight to visit”

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(POS) - Posted 3 months ago

“The clothes are of a great quality whilst also being true to size meaning they last even after several washes! Whenever I visit a store I always find the staff are very efficient in offering advice and support to make any transactions simple and easy.”

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(POS) - Posted 3 months ago

“Assistant was very helpful, made suggestions and got alternative sizes when asked. Clothes are great quality at FC”

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(POS) - Posted 3 months ago

“Used the Chester store. Very friendly helpful staff. Good summer collection just in. Nicely laid out.”

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(POS) - Posted 3 months ago

“Selling stylish garments that suit young and old from casual to dressy. The prices are competitive as the quality of their clothes is of a very high standard of”

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(Online) - Posted 3 months ago

“Staff were friendly and chatty, Accepted my blue light card so nice discount in the product. Worn the product recently and it is very good quality.”

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(POS) - Posted 3 months ago

“Bath store you are my favourite! Thanks for looking after me and helping me find two whole outfits!”

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(POS) - Posted 3 months ago

“Superb customer service. Always helpful and friendly staff. You feel like you are the most important person to the staff.”

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(POS) - Posted 3 months ago

“Nice quality clothes - modern style but not slave to current trends”

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(POS) - Posted 3 months ago

“Excellent quality clothing with contemporary designs.”

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(Online) - Posted 3 months ago

“Everything is always laid out nice and tidy and the staff in the Meadowhall store ate very nice and helpful. I think it’s a shop for all ages some shops now are for 20-30 year olds I’m 59 and can usually find something more age appropriate.”

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(POS) - Posted 3 months ago

“I recently ordered from French Connection online and had a very positive experience. The website was easy to navigate, and the ordering process was simple and straightforward. My order arrived on time and was well packaged. The quality of the clothing was excellent, and the items looked exactly as they did on the website. I am very pleased with my purchase and would happily shop with French Connection again.”

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(Online) - Posted 3 months ago

“Fast delivery and quality items 😊”

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(Online) - Posted 3 months ago

“Loved my visit to French Connection at MacAthur Glen Cannock. I bought a lovely pair of cotton shorts with embroidery detail ready for holiday. I am tempted to go back soon to see what other lovely bits they have! All their clothes are stylish but capsule pieces. The staff were very friendly and helpful. The store was very busy so they may consider increasing the size of the shop.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,689 reviews