French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,137 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, always answer phone quickly and helpful .”

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(Online) - Posted 3 months ago

“Great quality, beautiful styles, prompt delivery.”

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(Online) - Posted 3 months ago

“Really friendly staff informed us of all the offers available and some great items available at good prices at the outlet.”

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(POS) - Posted 3 months ago

“I popped in to have a browse as saw some shorts I liked from the doorway. After viewing them and the feel of them I tried them on. I liked them so much I brought both colours. Great friendly service too. Always like the outlet at Ashford as you never know what you are going to find.”

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(POS) - Posted 3 months ago

“First purchase on line from French Connection , a positive experience all round . Thank you”

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(Online) - Posted 3 months ago

“Delighted with my item, reduced in the sale so a good price and delivered really quickly”

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(Online) - Posted 3 months ago

“I felt the staff were very helpful 🙂”

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(POS) - Posted 3 months ago

“Always lovely products good quality.”

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(Online) - Posted 3 months ago

“The delivery was just great, it arrived quickly and undamaged, the size was also correct”

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(Online) - Posted 3 months ago

“The service I received was fantastic. Would definitely go back.”

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(POS) - Posted 3 months ago

“Excellent quality white shirt.”

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(Online) - Posted 3 months ago

“Good quality clothes, affordable and classic pieces”

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(POS) - Posted 3 months ago

“Web site easily navigated,fast delivery and communication and updates excellent”

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(Online) - Posted 3 months ago

“Lovely design and nice material”

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(Online) - Posted 3 months ago

“Bought a T-shirt and underwear. Both great quality. Arrived on time”

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(Online) - Posted 3 months ago

“Lovely shop. Staff worked hard to find my look. At no time did I think they were selling me stuff. I thought they genuinely wanted me to get what I wanted which I did. I also righthand they were as pleased as me. Helped me with a fresh experienced approach”

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(POS) - Posted 3 months ago

“The staff is really good and helpful.”

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(POS) - Posted 3 months ago

“Friendly and helpful member or stuff and lovely jacket . Thank you”

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(POS) - Posted 3 months ago

“Staff were very helpful friendly best in the whole day bought items”

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(POS) - Posted 3 months ago

“There was nothing on my shopping list when I accompanied my partner into French Connection and the men's area was quite small... but wow! I couldn't resist the superb look, finish and fit of a Faux Suede Bomber Jacket and an olive green Linen Blend Short Sleeve Shirt. Very happy with my unexpected purchase! :)”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,137 reviews