French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,693 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Chiqué pieces with very reasonable cost. I go to French Connection for all my clothes. Fit is stunning and size is on point.”

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(POS) - Posted 6 months ago

“Excellent customer service, the best I’ve experienced to date!”

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(POS) - Posted 6 months ago

“Staff always very pleasant and helpful.”

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(POS) - Posted 6 months ago

“Good company, good service, very nice items that I purchased.”

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(Online) - Posted 6 months ago

“Good quality on trend products at a good price point”

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(Online) - Posted 6 months ago

“Excellent quality! Everything I have ordered I absolutely love!”

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(Online) - Posted 6 months ago

“The store is well organised in sections which makes it easy for browsing and the changing rooms are spacious. There is a good range of products to suit all budgets”

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(POS) - Posted 6 months ago

“Good assortment of good quality items”

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(Online) - Posted 6 months ago

“Great range of clothes! The quality of the clothes is very good. Excellent customer service within the store.”

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(POS) - Posted 6 months ago

“So pleased with the jumper I bought for my upcoming holiday”

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(Online) - Posted 6 months ago

“French Connection are always good quality reasonable priced clothes. I love the fit especially the jeans . Wash great and keep shape . Service is also very good quick delivery answered to query’s felt with well and easy return service .”

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(Online) - Posted 6 months ago

“Good quality clothing.”

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(POS) - Posted 6 months ago

“Good quality beautiful fabrics ideal dressing for all occaions and age groups”

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(Online) - Posted 6 months ago

“Staff always very helpful without being intrusive. Garments are well made and good quality for the price. Designs are classic with a modern twist.”

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(POS) - Posted 6 months ago

“Staff were not very interested as were too busy looking after stock and steaming clothes. Clothes nice tho!”

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(POS) - Posted 6 months ago

“Quality and good fit trousers”

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(Online) - Posted 6 months ago

“Great service quick delivery”

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(Online) - Posted 6 months ago

“Lovely staff and even nicer jumper! I’m now on the look out for more!!”

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(POS) - Posted 6 months ago

“You did not tell me about the tariffs until after my package came. I love your product. I have bought things in New York at your store there so I assumed the clothes I bought would come from there. I bought them on sale but then what hit with a $125 tarrif. This is unacceptable. I despise the tariff policy BUT YOU DID NOT WARN ME. I did not think I would be buying from England.”

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(Online) - Posted 6 months ago

“Excellent quality and description to size accurate”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 2,693 reviews