French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,693 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely range of garments, reasonable prices - also offer a discount with Blue Light card which was a lovely bonus!”

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(POS) - Posted 5 months ago

“Stuff was good, service was okay”

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(POS) - Posted 5 months ago

“Great clothes, can always find something”

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(POS) - Posted 5 months ago

“Always good design and good quality”

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(Online) - Posted 5 months ago

“The ladies are lovely in Freeport and very helpful especially as I am 66 and never sure if I am buying the right outfit for my age, they make me feel comfortable which not all shops do”

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(POS) - Posted 5 months ago

“The Wembley branch was nicely laid out, greeted as I entered the shop, I knew what I wanted to went to pay the cashier was chatting to a friend who was hovering by the till, no interaction with me the paying customer, too busy chatting to her friend. The the cardigan I purchased as molten fluff all over my trousers so quite disappointed”

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(POS) - Posted 5 months ago

“The coord i recently purchased is great on style and quality. The brand had certainly come out of the doldrums where it had been for quite some time.”

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(Online) - Posted 5 months ago

“Nice range of clothes that fit really well. Great experience at the Bath store again recently.”

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(POS) - Posted 5 months ago

“Friendly helpful staff, quick service,”

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(POS) - Posted 5 months ago

“I love FCUK style, and a fav is the cotton pop over tops, have bought about 7 now, fantastic for the summer, and can dress them up. I use FCUK on line a lot as live in remote area, postal service always good and returns easy for me, if I can get in store the staff gave always been friendly and efficient, helping with sizing and suggestions.”

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(Online) - Posted 5 months ago

“Staff at the Chester town store are lovely very helpful friendly and go out the way to help it’s definitely why I continue to shop there .”

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(POS) - Posted 6 months ago

“It was a lovely experience.”

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(POS) - Posted 6 months ago

“Had a lovely visit to your Gretna Green shop, the shop was laid out well and the staff were very pleasant.”

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(POS) - Posted 6 months ago

“Very friendly, helpful and efficient staff”

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(POS) - Posted 6 months ago

“My order was delivered promptly. Unfortunately, the style didn’t suit me so I returned it following the easy instructions from French Connection. My bank account was credited with my payment quickly as promised.”

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