French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality clothing, beautiful designs, reasonably priced & always a perfect fit for me. Suitable for all ages & style. I never struggle to find something suitable for my age, style or occasions I have attended. Staff that I have had the pleasure of dealing with have always been pleasant, courteous & accommodating. I would recommend French Connection to all my family & friends. Thank you.”

Helpful Report

(POS) - Posted 6 months ago

“Beautiful store, clean and smart. Good range of high quality pieces”

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(POS) - Posted 6 months ago

“Great shop with a great selection of clothing in. I wasn't looking for anything in particular and ended up buying 2 items of clothing for my holiday at great prices. Thank you!”

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(POS) - Posted 6 months ago

“Lovely product and quick delivery”

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(Online) - Posted 6 months ago

“Lovely items in shop and great customer service”

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(POS) - Posted 6 months ago

“Always helpful staff who make shopping an enjoyable experience”

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(POS) - Posted 6 months ago

“Love both my purchases, cardi and a summer weight jumper. Great shopping experience, thank you Very friendly and helpful staff (Bath store) Didn’t have the jumper I wanted in my size in the store but placed order and it arrived next day delivery free of charge.”

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(POS) - Posted 6 months ago

“Staff very friendly and helpful”

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(POS) - Posted 6 months ago

“Friendly staff, tidy store and nice changing rooms. Absolutely love the dress I bought”

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(POS) - Posted 6 months ago

“Staff very helpful.”

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(POS) - Posted 6 months ago

“I haven't received my refund.”

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(Online) - Posted 6 months ago

“FC is lovely; one of my favourite brands. Excellent quality and good value.”

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(Online) - Posted 6 months ago

“We enjoyed visiting the outlet store at Cheshire Oaks recently. It was easy to move around and the products were displayed in a way that I could select items without fuss.”

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(POS) - Posted 6 months ago

“Excellent fashion range”

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(Online) - Posted 6 months ago

“Really good website and quick delivery. Order a cardigan which was lovely quality”

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(Online) - Posted 6 months ago

“The customer service is outstanding and I was very impressed. The refund was handled very promptly. They did not delay the matter.”

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(Online) - Posted 6 months ago

“Quality goods friendly staff”

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(POS) - Posted 6 months ago

“Pleasant shop assistant”

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(POS) - Posted 6 months ago

“Find all cllothes good quality love Mens T shirts and shirts”

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(Online) - Posted 6 months ago

“I really like French connection clothes as the are true to size, comfortable and good quality. They also wash nicely.”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews