French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,694 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Love the brand and its clothes”

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(POS) - Posted 6 months ago

“Good. wrapping gifts would be great service if offered.”

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(POS) - Posted 6 months ago

“I ordered a dress and a coat. Both came on time and are beautiful quality and fit perfectly. I will definitely be shopping at French Connection again.”

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(Online) - Posted 6 months ago

“Purchased two items for Cheltenham Ladies Day. Both items arrives quickly and very well packaged. Quality/fabric really good standard Good fit really happy with my purchase - lots of compliments.”

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(Online) - Posted 6 months ago

“Beautiful clothes which are nice quality, affordable and fashionably classic.”

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(Online) - Posted 6 months ago

“Great quality and fashionable clothing”

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(Online) - Posted 6 months ago

“Very good customer service Helpful with sizing and friendly staff”

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(POS) - Posted 6 months ago

“Lovely store, super clean and so well laid out. The staff looked busy but still super friendly and helpful. I wanted the whole store.”

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(POS) - Posted 6 months ago

“Ordered a beautiful skirt absolutely gorgeous material and on sale for 20 pounds should of been 85 pounds it was well worth it i had lots of compliments saying I look very elegant in it”

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(Online) - Posted 6 months ago

“The jumper I bought shrunk after just 1 wash. Won’t be buying again. And before French Connection say anything none of my other clothes shrunk in the same wash.”

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(Online) - Posted 6 months ago

“Great clothes and good value for money - also excellent cuts and modern”

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(Online) - Posted 6 months ago

“Good service and lovely dress. For a great price.”

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(Online) - Posted 6 months ago

“Very smart designs. I've bought some tops and coats recently. Good quality stuff.”

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(Online) - Posted 6 months ago

“ell stocked, clean store and friendly helpful staff”

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(POS) - Posted 6 months ago

“Sum it up in one word QUALITY. Good cut , material and fit. Upper drawer fashion”

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(Online) - Posted 6 months ago

“Slow with refunds”

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(Online) - Posted 6 months ago

“Nice collection. Friendly, approachable staff. Enjoy shopping in F.C store.”

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(POS) - Posted 6 months ago

“Returned items were received on the 27th of February and as of the 16th of march I have not had a refund or any coms as to when to expect it. Come on French Connection you can do better than this. Please refund my money!”

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(Online) - Posted 6 months ago

“Gorgeous trousers, really nice material.”

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(Online) - Posted 6 months ago

“Everything with the product was very satisfactory.”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 2,694 reviews