French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,141 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“High quality fabrics and construction of the item.favourite piece of clothing”

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(Online) - Posted 4 months ago

“A lovely small set out shop, staff were helpful and patient. Great atmosphere.”

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(POS) - Posted 4 months ago

“Brilliant customer service in the outlet shop”

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(POS) - Posted 4 months ago

“Fast delivery”

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(Online) - Posted 4 months ago

“Beautiful clothing.”

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(Online) - Posted 4 months ago

“Staff attentive but not overbearing”

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(POS) - Posted 4 months ago

“I recently ordered a number of different items and the quality is superb. The ordering and delivery process could not be easier. Wish all retailers were like this.”

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(Online) - Posted 4 months ago

“Always superb customer care in shop”

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(POS) - Posted 4 months ago

“Aways a super fit and very high quality and gorgeous colours. I am very confident with purchasing both online and in store as the fit is perfect and true to the images online.”

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(POS) - Posted 4 months ago

“Great store, very tidy, great range of stock, and super friendly staff.”

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(POS) - Posted 4 months ago

“Very good service and quality of trousers and jacket ordered was good.”

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(Online) - Posted 4 months ago

“FCUk in Princes Square were excellent. The staff were friendly and very helpful. They checked stock for sizes and on line if they didn’t have the item I wanted. I went in for a browse…..and left with a shirt and a jacket. Definitely doing an excellent job.👍”

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(POS) - Posted 4 months ago

“As always walk into the store and come out with item / items! Good quality clothing at great prices and different clothing to other stores - love it thanks!”

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(POS) - Posted 4 months ago

“Enjoy shopping at the French Connection shop and like the products. Staff are friendly too.”

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(POS) - Posted 4 months ago

“The quality of the clothing has remained. The staff are friendly and helpful. I have started to expect compliments when I buy clothing from FC. Never change!”

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(POS) - Posted 4 months ago

“Lovely garment and great service, but serious harasment to obtain feedback!”

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(Online) - Posted 4 months ago

“Nice product at a great price. Communication was good all the way through the transaction from ordering to receiving”

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(Online) - Posted 4 months ago

“I have purchased a number of garments in the sale. All have been excellent quality perfect fit and delivered very quickly.”

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(Online) - Posted 4 months ago

“Good quality clothes, arrived in good time and returns are easily made.”

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(Online) - Posted 4 months ago

“Just bought a lovely cardigan, only went in to browse. Staff very attentive and lovely. Cardigan was in the sale even better.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,141 reviews