French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,690 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Customer service was excellent at the Gretna store, was served by Tracey and was like having a personal shopper will certainly return soon”

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(POS) - Posted 4 months ago

“Well laid out store”

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(POS) - Posted 4 months ago

“Lovely clothes and great service”

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(POS) - Posted 4 months ago

“Good quality clothes. Lots of choice and lovely colours. Staff always helpful and willing to offer advice”

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(POS) - Posted 4 months ago

“Fabulous quality and styles. I ordered extra sizes for fit and received updates as my returns were processed. The majority of the things I ordered were in the sale, I was amazed at the bargains I got considering the fabulous quality. A very happy customer.”

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(Online) - Posted 4 months ago

“The lady who served me was very helpful and offered me a paper or electronic receipt which was helpful”

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(POS) - Posted 4 months ago

“French connection is my go to for fashion ideas and outfits! The brand always deliver a high standard in their styles and fabrics.”

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(Online) - Posted 4 months ago

“Incredibly helpful and friendly staff at the Bath branch and in Duke St”

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(Online) - Posted 4 months ago

“Always keen to visit this store. Is a valuable asset to Meadowhall. I have chosen some beautiful clothing here not just for myself but my fussy husband tooThe clothes I find reasonably priced and well made. The store and its staff are beautifully presented. It is my go to in the first instance when buying for a special occasion.”

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(POS) - Posted 4 months ago

“The team in store wer very helpful. I couldn't see my size on the rail and they went out of there was to look for my size.”

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(POS) - Posted 4 months ago

“Very good quality, will buy from them again”

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(POS) - Posted 4 months ago

“Always a positive shopping experience. We often pop in for a browse and one of us usually finds something we want. Staff are always helpful but never pushy, the perfect balance.”

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(POS) - Posted 4 months ago

“I had a great shopping experience at French Connection. The store was really well organised, with everything neatly displayed on the rails, making it easy to browse. The staff were incredibly friendly and helpful, which made the whole visit even more enjoyable. Overall, a very positive experience and I’d definitely return again.”

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(POS) - Posted 4 months ago

“Great customer service and quality clothes”

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(POS) - Posted 4 months ago

“Smart clothing and great service at team at Freeport Braintree.”

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(POS) - Posted 4 months ago

“Bought several items, in Shrewsbury FC,asked to claim blue light discount, this was agreed at the checkout where I purchased the clothes. Arrived home to only to find out I hadn't received my discount.”

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(POS) - Posted 4 months ago

Hi Shane, We're sorry about that! We have issued a refund for the discount you should have received. Kind regards, Team FC

Posted 4 months ago

“Higher quality items at a good price . Lots to choose from especially for event dressing .”

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(POS) - Posted 4 months ago

“Friendly and helpful!”

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(POS) - Posted 4 months ago

“Great quality, well made & distinct chic clothing Store in Tunbridge Wells all has plenty of helpful staff. When in queue, was taken to an empty till so I didn’t have to wait”

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(POS) - Posted 4 months ago

“The staff in the Oxford store were very friendly and welcoming. They were attentive and assisted with all of my needs.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,690 reviews