French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,692 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“It was the first time I had been to your store but it certainly won’t be the last. I bought some trousers, a great fit and material. My assistant couldn’t have been more helpful looking after my friend and myself, well done French Connection.”

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(POS) - Posted 5 months ago

“very good, just as asked”

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(POS) - Posted 5 months ago

“Unfortunately I had to return the item since it was huge but I can’t fault how fantastic French Connection was with its fast delivery.”

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(Online) - Posted 5 months ago

“Good quality and good price”

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(Online) - Posted 5 months ago

“Good service. Quality product.”

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(Online) - Posted 5 months ago

“Love the Cherries t-Shirt. Good quality and on trend.”

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(Online) - Posted 5 months ago

“Very nice helpful sales assistant”

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(POS) - Posted 5 months ago

“I have recently discovered this brand again after many years and the clothes fit me great so am enjoying using them again.”

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(Online) - Posted 5 months ago

“Excellent product also very efficient returns service for another item.”

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(Online) - Posted 5 months ago

“Goods packaged nicely , quality of fabric very nice”

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(Online) - Posted 5 months ago

“I have so many items from French Connection from tops, dresses, jeans, jackets and coats and have been good quality all round.”

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(Online) - Posted 5 months ago

“ordered a month ago still have not received the order. whatever agreements with delivery companies you have appear to be not very beneficial for the customers”

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(Online) - Posted 5 months ago

“Great service.”

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(POS) - Posted 5 months ago

“Friendly and helpful staff in the Chester store. Always a pleasure to shop there😃”

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(POS) - Posted 5 months ago

“Gorgeous chic clothes”

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(POS) - Posted 5 months ago

“I adore French Connection, collections are full of classic and timeless pieces that wear well, and are of high quality( e.g. material, stitching, seams). I particularly happy a store has reopened at the Bridgend McArther Glen Desiginer Outlet, the staff there are fantastic, very welcoming and helpful!”

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(POS) - Posted 5 months ago

“Without a doubt my favourite, affordable label! Beautiful quality clothes for all styles and ages. A shopping experience my partner and I highly recommend.”

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(POS) - Posted 5 months ago

“Excellent customer experience and support with my query. Matter resolved straight away. Great experience and highly recommend. Thank you.”

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(Online) - Posted 5 months ago

“Great changing room and good options for XL woman sizes”

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(POS) - Posted 5 months ago

“Purchase easy and fast - bought 2 x dresses”

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(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 2,692 reviews