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French Connection Reviews

4.8 Rating 2,692 Reviews
97 %
of reviewers recommend French Connection
Company Reviews Product Reviews
37,897
 Questions Metrics
4.8
Based on 2,692 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Cath Y
Verified Buyer
“Great quality, beautiful styles, prompt delivery.”
Helpful Report
(Online) - Posted 5 months ago
Anonymous
Verified Buyer
“Really friendly staff informed us of all the offers available and some great items available at good prices at the outlet.”
Helpful Report
(POS) - Posted 5 months ago
Anna B
Verified Buyer
“The ordering was easy and the delivery great. The only thing I would suggest, the returns made a lot simpler. Either a better explanation how to return,returns label,and a contact number which I couldn’t see on the dispatch form.”
Helpful Report
(Online) - Posted 5 months ago
Victoria T
Verified Buyer
“I popped in to have a browse as saw some shorts I liked from the doorway. After viewing them and the feel of them I tried them on. I liked them so much I brought both colours. Great friendly service too. Always like the outlet at Ashford as you never know what you are going to find.”
Helpful Report
(POS) - Posted 5 months ago
Tina G
Verified Buyer
“First purchase on line from French Connection , a positive experience all round . Thank you”
Helpful Report
(Online) - Posted 5 months ago
Rachel C
Verified Buyer
“Delighted with my item, reduced in the sale so a good price and delivered really quickly”
Helpful Report
(Online) - Posted 5 months ago
Anonymous
Verified Buyer
“I felt the staff were very helpful 🙂”
Helpful Report
(POS) - Posted 5 months ago
Gillian G
Verified Buyer
“Always lovely products good quality.”
Helpful Report
(Online) - Posted 5 months ago
Leman Z
Verified Buyer
“The delivery was just great, it arrived quickly and undamaged, the size was also correct”
Helpful Report
(Online) - Posted 5 months ago
Melanie V
Verified Buyer
“Website was easy to use and make a purchase. There was a problem with the jeans I ordered being faulty but the customer services were contactable and I got help to make a return.”
Helpful Report
(Online) - Posted 5 months ago
Natalie C
Verified Buyer
“The service I received was fantastic. Would definitely go back.”
Helpful Report
(POS) - Posted 5 months ago
Cheryl L
Verified Buyer
“Excellent quality white shirt.”
Helpful Report
(Online) - Posted 5 months ago
Anonymous
Verified Buyer
“Good quality clothes, affordable and classic pieces”
Helpful Report
(POS) - Posted 5 months ago
Marion M
Verified Buyer
“Web site easily navigated,fast delivery and communication and updates excellent”
Helpful Report
(Online) - Posted 5 months ago
Niyom K
Verified Buyer
“Lovely design and nice material”
Helpful Report
(Online) - Posted 5 months ago
Charlie O
Verified Buyer
“Bought a T-shirt and underwear. Both great quality. Arrived on time”
Helpful Report
(Online) - Posted 5 months ago
Mag
Verified Buyer
“Lovely shop. Staff worked hard to find my look. At no time did I think they were selling me stuff. I thought they genuinely wanted me to get what I wanted which I did. I also righthand they were as pleased as me. Helped me with a fresh experienced approach”
Helpful Report
(POS) - Posted 5 months ago
P
Verified Buyer
“The staff is really good and helpful.”
Helpful Report
(POS) - Posted 5 months ago
Anonymous
Verified Buyer
“Friendly and helpful member or stuff and lovely jacket . Thank you”
Helpful Report
(POS) - Posted 5 months ago
Anonymous
Verified Buyer
“Staff were very helpful friendly best in the whole day bought items”
Helpful Report
(POS) - Posted 5 months ago
French Connection is rated 4.8 based on 2,692 reviews
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