French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,692 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“There was nothing on my shopping list when I accompanied my partner into French Connection and the men's area was quite small... but wow! I couldn't resist the superb look, finish and fit of a Faux Suede Bomber Jacket and an olive green Linen Blend Short Sleeve Shirt. Very happy with my unexpected purchase! :)”

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(POS) - Posted 5 months ago

“You are doing great”

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(POS) - Posted 5 months ago

“Great experience”

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(POS) - Posted 5 months ago

“Always have and always will love French Connection, great service and shop and online. Great products, quality and style. French connection you make me happy 🥰”

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(POS) - Posted 5 months ago

“Really chuffed with my new jumper”

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(POS) - Posted 5 months ago

“Lovely shop, nice quality clothes we were made welcome purchases a fabulous pair of jeans.”

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(POS) - Posted 5 months ago

“Good shirts and on wonderful offers. Bought a handful for this year. Will come back for more. Staffs were really kind and helpful.”

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(POS) - Posted 5 months ago

“Lovely clean shop, friendly and helpful staff. Good choice of clothing.”

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(POS) - Posted 5 months ago

“Quick delivery despite there being no option to get next day delivery. Good communication when I contacted by email. Order was perfect and true to size.”

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(POS) - Posted 5 months ago

“Great staff & service.Good quality product.”

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(POS) - Posted 5 months ago

“I'll allways buy off French connection at this price £5 for 1 shower gel and 1 deodorant.”

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(Online) - Posted 5 months ago

“Staff are always pleasant and very helpful”

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(POS) - Posted 5 months ago

“Friendly helpful staff. Good quality product line.”

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(POS) - Posted 5 months ago

“Gorgeous choice of clothing for the summer, staff very helpful.”

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(POS) - Posted 5 months ago

“Visted Gretna store, friendly staff, good selection”

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(POS) - Posted 5 months ago

“I didn't get 30% off where it clearly says. It was a waste of time for a simple exchange. The lady does not have a clue what or how to do simple maths.”

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(POS) - Posted 5 months ago

“I always enjoy browsing & can never resist ordering its very fast well packaged delivery & excellent easy returns with refunds in the bank straight away.”

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(Online) - Posted 5 months ago

“I’ve been a regular customer of French Connection for years, but this was the first time I decided to make a purchase online. It turns out this company never disappoints. My order arrived on time, beautifully packaged, and the workmanship and finish of the items are of the highest quality. Everything feels premium, well‑made, and exactly as described. I’m genuinely impressed, not disappointed in the slightest, and will absolutely continue to be a loyal customer.”

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(Online) - Posted 5 months ago

“Always friendly helpful staff”

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(Online) - Posted 5 months ago

“Great cut and comfortable material!”

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(Online) - Posted 5 months ago

French Connection is rated 4.8 based on 2,692 reviews