French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,692 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Clean tidy shop. Great sales assistant”

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(POS) - Posted 5 months ago

“Shop had steal deals and the customer service was top class. Good designs and great quality.”

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(POS) - Posted 5 months ago

“beautiful jeans great customer sevice, I had to change the size and everything went smoothly and easily”

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(Online) - Posted 5 months ago

“lovely great quality thank you”

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(Online) - Posted 5 months ago

“Staff very welcoming and couldn't do enough for us when asking about sizes”

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(POS) - Posted 5 months ago

“Lovely store and a superb assistant”

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(POS) - Posted 5 months ago

“Great, no issues”

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(POS) - Posted 5 months ago

“great shirt, sent very quickly. Intend to wear it for my son's bar mitzvah.”

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(Online) - Posted 5 months ago

“Bought a beautiful cardigan, the shop was clean and tidy and was a pleasureable shopping experience. The staff member at the till was lovely and I had nice chat with her. I regularly shop here and its always a good experience.”

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(POS) - Posted 5 months ago

“First purchase from Gretna shop, quality product, excellent staff assistance. Very happy customer”

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(POS) - Posted 5 months ago

“Lovely choice of clothing and friendly helpful staff... thank you!”

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(POS) - Posted 5 months ago

“Great Company with excellent customer service skills.”

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(Online) - Posted 5 months ago

“Great products, but the inability to be able to return items in disappointing”

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(POS) - Posted 5 months ago

“The clothing was nice but the service was poor. I felt like an inconvenience being in the store.”

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(POS) - Posted 5 months ago

“Bought a sale item jacket. Great value, friendly staff.”

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(POS) - Posted 5 months ago

“Great selection of clothing, really friendly staff and clothing of high quality!”

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(POS) - Posted 5 months ago

“Very friendly service, good displays. Some displays slightly fragile… but overall great experience”

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(POS) - Posted 5 months ago

“helpful staff and friendly”

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(POS) - Posted 5 months ago

“I shopped at the Cheshire Oaks store and even though they're generally selling items slightly out of season, they have the most up-to-date outfits also with a fresh new look to the shop. The prices are very fair in relation to quality and those that are in the sale are even better value for money. Great experience with staff also adds to the shopping experience.”

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(POS) - Posted 5 months ago

“I hadn’t been into French Connection for years - I used to shop there regularly back in my youth - but decided to go there and see what they had. I’m glad I did as the quality is very good and suitable for all ages.”

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(Online) - Posted 5 months ago

French Connection is rated 4.8 based on 2,692 reviews