French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,137 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great selection of clothing, really friendly staff and clothing of high quality!”

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(POS) - Posted 3 months ago

“Very friendly service, good displays. Some displays slightly fragile… but overall great experience”

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(POS) - Posted 3 months ago

“helpful staff and friendly”

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(POS) - Posted 3 months ago

“I shopped at the Cheshire Oaks store and even though they're generally selling items slightly out of season, they have the most up-to-date outfits also with a fresh new look to the shop. The prices are very fair in relation to quality and those that are in the sale are even better value for money. Great experience with staff also adds to the shopping experience.”

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(POS) - Posted 3 months ago

“I hadn’t been into French Connection for years - I used to shop there regularly back in my youth - but decided to go there and see what they had. I’m glad I did as the quality is very good and suitable for all ages.”

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(Online) - Posted 3 months ago

“The staff at FC Mccarther Glen were brilliant. Nothing too much trouble, helpful efficient and always with a smile. Quality at great sale prices too.”

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(POS) - Posted 3 months ago

“Staff friendly and helpful”

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(POS) - Posted 3 months ago

“Found clothes to be very good quality and great for statement pieces”

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(Online) - Posted 3 months ago

“Great customer service and products.”

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(POS) - Posted 3 months ago

“Good choice of clothes but mainly aimed for younger generation than myself. However love their jeans.”

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(Online) - Posted 3 months ago

“If I wish for something stylish that will make me feel elegant and sophisticated, I shop at French Connection. I know that their styles are on-trend but classic and well-tailored at the same time. The quality is always high, the materials are always of high quality but the style is their pinnacle.”

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(Online) - Posted 3 months ago

“Good quality products which fit well”

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(POS) - Posted 3 months ago

“Great products and friendly staff”

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(POS) - Posted 3 months ago

“Great shop, clean and tidy. Super friendly service. The colleague was helpful when asking for opinions.”

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(POS) - Posted 3 months ago

“very pleased with item. Delivered on time. Thank you.”

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(Online) - Posted 3 months ago

“Must admit the quality of items is excellent so I don't mind paying a bit more. Also they have some different designs so you can get something a bit different/unique. Definitely a store I am going to revisit.”

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(Online) - Posted 3 months ago

“Beautiful clothes, easy to use web site fast delivery”

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(Online) - Posted 3 months ago

“I went into the Princes Square shop and was wrmly welcomed by a member of staff. She was very attentive and assisted me with finding the right size of jeans from the store before placing my other items in a changing cubicle. I picked up some sale items which had a further 20% off the sale price! Bargain! Staff were great and shop was very clean and tidy!”

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(POS) - Posted 3 months ago

“Really good quality clothes and very nice friendly staff”

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(POS) - Posted 3 months ago

“Good choice and quality. Flattering tailoring.”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 2,137 reviews