French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,138 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Good quality clothing at reasonable prices”

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(POS) - Posted 4 months ago

“Great store, staff very friendly.”

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(POS) - Posted 4 months ago

“Lovely staff very helpful and friendly lovely store and lots of choice see you again very soon”

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(POS) - Posted 4 months ago

“Popped in to the Brighton store on the off chance and found exactly what I didn’t know I was looking for! Easy shop layout, great selection, friendly, helpful staff.”

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(POS) - Posted 4 months ago

“Very professional professional and friendly shop, well laid out with space to see everything.”

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(POS) - Posted 4 months ago

“Excellent store in swindon Polite and professional staff Great bargains in the sale”

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(POS) - Posted 4 months ago

“Love the clothes , design and quality.”

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(POS) - Posted 4 months ago

“Lovely staff in Caledonia Park, Gretna. Good sale on and some good buys”

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(POS) - Posted 4 months ago

“Excellent professional, friendly service.”

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(POS) - Posted 4 months ago

“Staff went out their way to help me. Quality material at a good price”

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(POS) - Posted 4 months ago

“Very helpful staff, told me about offers and bought 3 items as a consequence”

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(POS) - Posted 4 months ago

“Good quality clothes and super friendly staff.”

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(POS) - Posted 4 months ago

“A great company with good quality clothes & some great bargains to be had when there's a sale on. One of my favourite shops!”

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(POS) - Posted 4 months ago

“Staff were very helpful and friendly. Items i purchased were of good quality and i have already had compliments about them.”

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(POS) - Posted 4 months ago

“I haven't shopped at French Connection since I was a teenager / young adult, however the two times I have been to Cotswold Outlet I have been in and purchased items. The shop is well laid out with a good choice of options. The changing rooms, whilst not huge, are perfectly adequate for trying on. The staff have always been friendly. I love the items that I purchased.”

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(POS) - Posted 4 months ago

“Such a good shopping experience, our sales assistant was extremely helpful when choosing sizes.”

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(POS) - Posted 4 months ago

“Staff happy to help and pleasant”

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(POS) - Posted 4 months ago

“The girls in the FC Store in Princess Square Glasgow are always fabulous! So friendly and engaging. 10/10 :-)”

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(POS) - Posted 4 months ago

“Great quality and great customer support!”

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(POS) - Posted 4 months ago

“good clothes and quality”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,138 reviews