French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely shopping experience. Tidy store, lovely fashion styles and very pleasant sales assistant on till. I would rate this experience highly. Thank you and I will return shortly to shop.”

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(POS) - Posted 4 months ago

“Helpful team!”

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(POS) - Posted 4 months ago

“Great prices and top quality clothing”

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(POS) - Posted 4 months ago

“Excellent service at French Connection Glasgow. The staff were so kind and patient, bringing different sizes until I found the perfect fit. The glass of prosecco was a lovely touch, thank you for making my shopping experience so enjoyable!”

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(POS) - Posted 4 months ago

“Loved my t-shirt 'Pardon my French' nice long length great quality and fun.”

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(Online) - Posted 4 months ago

“Extremely helpful and friendly staff Nothing was too much trouble”

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(POS) - Posted 4 months ago

“Order arrived very quickly, easy to order”

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(Online) - Posted 4 months ago

“Well fitting reasonably priced”

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(POS) - Posted 4 months ago

“Ik ben heel blij met de geleverde artikelen. De kwaliteit en de maat waren 4x goed. Bijna nog blijer werd ik van de geleverde service. Mijn pakket heeft 2 werken in 2 depots gelegen in Nederland. Toen ik erachter kwam en de verzender om uitleg vroeg, kreeg ik 2 dagen een bericht terug dat de artikelen waren terug gezonden, naar FC. FC heeft ervoor gezorgd dat mijn bestelling direct weer mijn kant op kwam. Ik kreeg een nieuwe track &trace en hetzelfde probleem dreigde zich te herhalen bleek na contact met de verzender (dpd). Ik heb vanmorgen een bericht aan FC gestuurd en vanmiddag is mijn bestelling eindelijk geleverd! Bedankt voor jullie hulp en steeds snelle communicatie FC!”

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(Online) - Posted 4 months ago

“Great service. Warm , personable and professional”

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(POS) - Posted 4 months ago

“Aleways great purchases and great service”

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(POS) - Posted 4 months ago

“Impressed with the quality and styles”

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(Online) - Posted 4 months ago

“Great service, the person who attended to me was lovely and helpful.”

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(POS) - Posted 4 months ago

“Always receive quality clothing when I place an order French Connection”

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(Online) - Posted 4 months ago

“I absolutely loved the variety of clothing in store and was very impressed by the great sale prices.”

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(POS) - Posted 4 months ago

“My first order had 15% off, but unfortunately outfit didn’t fit and was faulty. Customer service honoured the 15% when I ordered again. Thank you”

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(Online) - Posted 4 months ago

“Great service and easy returns.”

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(Online) - Posted 4 months ago

“Purchased a shirt of very good quality which fitted superbly. The service offered was from prompt courteous and helpful staff. Excellent experience.”

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(POS) - Posted 4 months ago

“I have always bought from French Connection but for some time it has slipped off my radar. However I recently bought a brown spotted dress which I love. Thank you. It's great to see you back.”

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(Online) - Posted 4 months ago

“Nice quality stylish clothes”

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(Online) - Posted 4 months ago

French Connection is rated 4.8 based on 3,115 reviews