French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,113 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Customer service was impeccable, very helpful and pleasant”

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(POS) - Posted 5 months ago

“Well described item. Easy to order from a clear website.”

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(Online) - Posted 5 months ago

“I haven't shopped with the brand for a while, but with the demise of Ted Baker, and after not being able to find anything in Reiss that I liked I decided to pop in and see waht was new. Soooo glad I did, picked up a really nice knitted Polo top which fits really well, and also a slighlty dressy polo shirt which will be great for pairing with Jeans and rainers for going to the pub”

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(POS) - Posted 5 months ago

“Good quality of clothes and reasonable priced”

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(POS) - Posted 5 months ago

“Lovley shopping experience in the Cannock store, assisstant on the till couldn't have been nicer. Very friendly and chatty without being to much. Can't wait to visit again”

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(POS) - Posted 5 months ago

“Good products, timely delivery, good communication, all as I hoped when it arrived safely!”

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(Online) - Posted 5 months ago

“Arrived in timescale”

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(Online) - Posted 5 months ago

“Easy to order. Dress exactly like the online pictures and size perfect!”

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(Online) - Posted 5 months ago

“Excellent service for deliveery and returns”

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(Online) - Posted 5 months ago

“Staff were friendly and helpful”

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(POS) - Posted 5 months ago

“Such lovely staff at the Wembley outlet store and the lady told me about the One app to use”

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(POS) - Posted 5 months ago

“Staff we're friendly helpful, giving time to consider what you we're thinking of buying.”

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(POS) - Posted 5 months ago

“Great customer service and easily found what I came for. Great range of clothing too”

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(POS) - Posted 5 months ago

“The staff at this store are always helpful, it is a well organised shop, always a delight to visit”

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(POS) - Posted 5 months ago

“The clothes are of a great quality whilst also being true to size meaning they last even after several washes! Whenever I visit a store I always find the staff are very efficient in offering advice and support to make any transactions simple and easy.”

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(POS) - Posted 5 months ago

“Assistant was very helpful, made suggestions and got alternative sizes when asked. Clothes are great quality at FC”

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(POS) - Posted 5 months ago

“Used the Chester store. Very friendly helpful staff. Good summer collection just in. Nicely laid out.”

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(POS) - Posted 5 months ago

“I like desIgn of FC”

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(Online) - Posted 5 months ago

“I’m still waiting for a refund from 21st May…..”

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(Online) - Posted 5 months ago

“Selling stylish garments that suit young and old from casual to dressy. The prices are competitive as the quality of their clothes is of a very high standard of”

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(Online) - Posted 5 months ago

French Connection is rated 4.8 based on 3,113 reviews