French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,119 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Staff were not very interested as were too busy looking after stock and steaming clothes. Clothes nice tho!”

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(POS) - Posted 7 months ago

“Quality and good fit trousers”

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(Online) - Posted 7 months ago

“Great service quick delivery”

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(Online) - Posted 7 months ago

“Lovely staff and even nicer jumper! I’m now on the look out for more!!”

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(POS) - Posted 7 months ago

“You did not tell me about the tariffs until after my package came. I love your product. I have bought things in New York at your store there so I assumed the clothes I bought would come from there. I bought them on sale but then what hit with a $125 tarrif. This is unacceptable. I despise the tariff policy BUT YOU DID NOT WARN ME. I did not think I would be buying from England.”

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(Online) - Posted 7 months ago

“Excellent quality and description to size accurate”

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(Online) - Posted 7 months ago

“French Connection sizing is true to size. Comfortable clothing that is up-to-date on style. I love their shirts/blouses.”

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(POS) - Posted 7 months ago

“Nice range of items, friendly and helpful staff.”

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(POS) - Posted 7 months ago

“Quality and style is always great, the name is iconic and never disappoints. Value for money... 10/10.”

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(Online) - Posted 7 months ago

“The store assistants in the Shrewsbury store were very attentive and friendly. They were knowledgeable and able to assist with sizes. Lovely clean store. With a good range.”

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(POS) - Posted 7 months ago

“Didn’t expect the delivery to be so fast. Item is nicely packed. Overall experience is good.”

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(Online) - Posted 7 months ago

“Bought two lovely blouses. Perfect for a city break”

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(POS) - Posted 7 months ago

“Good quality items prompt delivery service & easy returns process”

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(Online) - Posted 7 months ago

“Loving FC clothes - choice, colours, style and sizes.”

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(Online) - Posted 7 months ago

“Good quality clothing, free delivery and easy returns! Will definitely shop with French Connection again.”

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(Online) - Posted 7 months ago

“French connection never disappoint it’s rare I don’t find a bargain. The quality of the clothes is very good and wash very well.”

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(POS) - Posted 7 months ago

“Iv always loved french connection for stylish reliable pieces that look flattering are versatile, in fashion and well made. Always worth the price or surpsingky affordable in comparison to cheaper made and not as nice fabric stores. french connection never fails. Even to my surprise when i struck out looking for maternity clothes everywhere to tryon in store, but i found the most flattering oversized shirts. That made me feel confident and comfortable with my growing baby bump. I cannot sing the praises enough, especially the meadowhall sheffield branch that i often visit when shopping with friends and family. And the staff here are always helpful and friendly and happy. Thank you for making me feel pretty and comfy and sparking joy in my wardrobe every visit.”

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(POS) - Posted 7 months ago

“Popped in on the off chance and we were greeted with cupcakes and chocolates (to which my daughter was over the moon with) we shopped, the staff (laura and daniella) were fabulous, friendly and couldn't do enough for us. A small fortune later we left very happily!”

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(POS) - Posted 7 months ago

“Lovely store well set out staff lovely purchase more than I expected”

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(POS) - Posted 7 months ago

“Made a purchase at the designer outlet near Chesterfield. The staff were very friendly and helpful.”

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(POS) - Posted 7 months ago

French Connection is rated 4.8 based on 3,119 reviews