French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,119 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“My order was delivered promptly. Unfortunately, the style didn’t suit me so I returned it following the easy instructions from French Connection. My bank account was credited with my payment quickly as promised.”

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(Online) - Posted 7 months ago

“love the quality and the fit of your clthes”

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(Online) - Posted 7 months ago

“I visited the Telford store was just browsing however ended buying a pair of jeans and a shirt was really impressed with the price and quality and must say the ladies who helped me with my purchase were so lovely I also signed up to the app and will definitely be back.the shop is well merchandised with some great products .Very happy with my visit”

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(Online) - Posted 7 months ago

“I ordered a jumper online at the beginning of February. It was dispatched to me on 12th February. As it was too large I had to return it. An email informed me my return had been received on 23rd February and my refund would be issued within 14 days. Said refund did not appear on my bank statement until 18 th March, three weeks later. This is not the service I expect when shopping online and I will not be using this facility again.”

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(Online) - Posted 7 months ago

“A great range of clothing with exciting colours,lovely outfits they put together for any occasions and the quality is top notch.”

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(Online) - Posted 7 months ago

“Clothes company which never disappoints with design and quality.”

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(Online) - Posted 7 months ago

“Lovely, stylish clothing which is very comfortable to wear and makes me feel confident.”

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(Online) - Posted 7 months ago

“Gorgeous dress. Really pleased with quality. Great communication. Great delivery.”

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(Online) - Posted 7 months ago

“Prompt and lovely top”

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(Online) - Posted 7 months ago

“Great shopping experience. Superb clothes, helpful staff. Thank you.”

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(POS) - Posted 7 months ago

“I love the my black a-line faux leather skirt. It's a fantastic fit and feels lovely on. So many gorgeous things to choose from.”

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(Online) - Posted 7 months ago

“Can't fault this company. Orders on time, refunds are returned asap.”

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(Online) - Posted 7 months ago

“Good quality at a reasonable price (when on sale!)”

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(Online) - Posted 7 months ago

“Shop was quiet so was able to browse and try on at ease. Didn't really have any customer/staff involvement. Shop was clean and well presented. No issues”

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(POS) - Posted 7 months ago

“Love French Connection, always quality garments and quick and easy delivery, highly recommended”

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(Online) - Posted 7 months ago

“Very friendly lovely staff, nothing appeared any trouble .”

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(POS) - Posted 7 months ago

“good service, size as expected”

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(Online) - Posted 7 months ago

“The shop was clean and welcoming the staff were very helpful and friendly prices were very good we have been before and will be returning”

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(POS) - Posted 7 months ago

“The shop was light and well organised- a very pleasant shopping experience. Staff were very friendly and helpful. I am extremely pleased with my 2 purchases and will definitely pop in again when I’m next in Chester!”

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(POS) - Posted 7 months ago

“The clothing suits everyone regardless of age.”

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(Online) - Posted 7 months ago

French Connection is rated 4.8 based on 3,119 reviews