French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,690 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We enjoyed visiting the outlet store at Cheshire Oaks recently. It was easy to move around and the products were displayed in a way that I could select items without fuss.”

Helpful Report

(POS) - Posted 4 months ago

“Excellent fashion range”

Helpful Report

(Online) - Posted 4 months ago

“Really good website and quick delivery. Order a cardigan which was lovely quality”

Helpful Report

(Online) - Posted 4 months ago

“The customer service is outstanding and I was very impressed. The refund was handled very promptly. They did not delay the matter.”

Helpful Report

(Online) - Posted 4 months ago

“Quality goods friendly staff”

Helpful Report

(POS) - Posted 4 months ago

“Pleasant shop assistant”

Helpful Report

(POS) - Posted 4 months ago

“Find all cllothes good quality love Mens T shirts and shirts”

Helpful Report

(Online) - Posted 4 months ago

“Good quality material. Perfect fit”

Helpful Report

(Online) - Posted 4 months ago

“Always good quality items, they arrive quickly & well packaged”

Helpful Report

(Online) - Posted 4 months ago

“Wonderful selection of clothes and quick delivery after ordering. Easy. Thank you and good value/good quality clothes.”

Helpful Report

(Online) - Posted 4 months ago

“Good choice of outfits, quality and fit good.”

Helpful Report

(Online) - Posted 4 months ago

“I have been to the store at Caledonia park a couple of times. They have a great selection of clothes, the layout is easy to wander through, the store is clean and the staff so friendly and welcoming,”

Helpful Report

(POS) - Posted 4 months ago

“Service is quick”

Helpful Report

(Online) - Posted 4 months ago

“I’ve finally found something suited my body shape, happy with all the dresses I bought so far”

Helpful Report

(Online) - Posted 4 months ago

“I went to French Connection the other day and got a lovely yellow floaty top it really is gorgeous. The way she wrapped it in tissue paper and I wasn't charged for a bag made it feel very special.”

Helpful Report

(POS) - Posted 4 months ago

“Fast delivery, great dress but unfortunately not right for my event. Swift and easy returns process. Thank you”

Helpful Report

(Online) - Posted 4 months ago

“All staff at Gretna outlet are very helpful and cheerful.Nothing is to much bother for them and they gladly will get you another size whilst in the changing room.”

Helpful Report

(POS) - Posted 4 months ago

“I’m loving this seasons collection & have bought from my local store however even I ( tech phobe) am able to work my way around FCs website very easy & quick to order with reassuring updates on estimated delivery time etc Your return process couldn’t be easier so reassuring when not familiar with the process plus there is your kind back up team offering help to customers such as myself - much appreciated guidance Thank you for excellent service , fab collections ( with accurate sizing info etc ) and customer service back up Kind Regards Jane Turtle”

Helpful Report

(Online) - Posted 4 months ago

“I love the range of fashion styles at good prices. Size of clothes are accurate. Colours, patterns and texture are also positive features.”

Helpful Report

(Online) - Posted 4 months ago

“Love my new sweater. Wore it with Black trousers and it looked lovely !”

Helpful Report

(Online) - Posted 4 months ago

French Connection is rated 4.8 based on 2,690 reviews