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French Connection Reviews

4.8 Rating 2,690 Reviews
97 %
of reviewers recommend French Connection
Company Reviews Product Reviews
37,896
 Questions Metrics
4.8
Based on 2,690 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“lovely store at Caledonia Park staff are so friendly and helpful, and love the clothes”
Helpful Report
(POS) - Posted 4 months ago
Cait T
Verified Buyer
“Hi. Very happy with the customer service that I received.”
Helpful Report
(Online) - Posted 4 months ago
Anonymous
Verified Buyer
“Wonderful store and the staff are always so helpful”
Helpful Report
(POS) - Posted 4 months ago
Michaela M
Verified Buyer
“I love my chocolate polka dot dress. It fits really well, and the quality of the material and tailoring is good. It was delivered quickly and I bought it in the sale so it was great value”
Helpful Report
(Online) - Posted 4 months ago
Heather T
Verified Buyer
“Excellent service today at French Connection in the Cotswold Designer Outlet. The assistant offered to look for my size and I was delighted with my short sleeved jumper.”
Helpful Report
(Online) - Posted 4 months ago
Jan B
Verified Buyer
“Great quality well-made clothes, classic and stylish. I always feel good when dressed by French Connection and get lots of compliments.”
Helpful Report
(Online) - Posted 4 months ago
Penny U
Verified Buyer
“Beautiful clothes, always well made”
Helpful Report
(Online) - Posted 4 months ago
Heather C
Verified Buyer
“Excellent quality and great service”
Helpful Report
(Online) - Posted 4 months ago
Nadia B
Verified Buyer
“Beautiful clothes, great quality, excellent customer service!”
Helpful Report
(Online) - Posted 4 months ago
Ava P
Verified Buyer
“Very happy with the products I've received so far, good quality and made to last. Exceptional customer service when I've had an issue with an order! Will continue to buy from here.”
Helpful Report
(Online) - Posted 4 months ago
Violetta P
Verified Buyer
“Every piece I've purchased from French Connection, is made using wonderful fabrics and each is beautifully constructed. Style made to last!”
Helpful Report
(Online) - Posted 4 months ago
Janet H
Verified Buyer
“Could not fault the service with French Conection. Kept one dress. Unfortunately had to return the second one. Very Easy to do and had the refund very quickly.”
Helpful Report
(Online) - Posted 4 months ago
Susan H
Verified Buyer
“Ordered a dress and was very happy with it”
Helpful Report
(Online) - Posted 4 months ago
Mrs EA H
Verified Buyer
“I love the suit and would buy in another colour way. Note though I paid £14 for delivery to Qatar and then another £12 to accept the goods in Qatar. This is not made clear and would definitely deter me from purchasing again. Using this carrier is way too expensive.”
Helpful Report
(Online) - Posted 4 months ago
Aisling S
Verified Buyer
“High quality products, frequent sales and offers”
Helpful Report
(Online) - Posted 4 months ago
Anonymous
Verified Buyer
“Great products & always lovely staff”
Helpful Report
(POS) - Posted 4 months ago
Anonymous
Verified Buyer
“Brought a gorgeous soft grey stylish jumper that fits so well.”
Helpful Report
(POS) - Posted 4 months ago
Anonymous
Verified Buyer
“Lovely store, Cam was amazing made great suggestions and made me so comfortable.”
Helpful Report
(POS) - Posted 4 months ago
Anonymous
Verified Buyer
“Loved the colection never shoped there before but definitley will again got my eye on a coupke of items.”
Helpful Report
(POS) - Posted 4 months ago
Anonymous
Verified Buyer
“Extremely friendly,helpful staff good quality, stylish clothing at affordable prices”
Helpful Report
(POS) - Posted 4 months ago
French Connection is rated 4.8 based on 2,690 reviews
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