French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,690 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went perfect with my order , very happy”

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(Online) - Posted 4 months ago

“I have been ordering items regularly from French connection for over a year now. The items are high quality and true to fit. Deliveries have always been on time (multiple orders) and the fashion stands out every single time.”

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(Online) - Posted 4 months ago

“Loved my new jeans were delivered on time and very happy to wear them”

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(Online) - Posted 4 months ago

“Great quality clothing and the delivery service is spot on. Highly recommended.”

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(POS) - Posted 4 months ago

“All 3 pairs great quality and very comfortable”

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(POS) - Posted 4 months ago

“Easy straightforward website & on time delivery ! Great product & I am very happy 😊 Thank you”

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(Online) - Posted 4 months ago

“I order regularly from French Connection and always find their service to be excellent. The clothes are great and I rarely have to return, however when necessary the returns are straightforward to do.”

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(Online) - Posted 4 months ago

“Excellent service, I had the great help from your Chester shop, didn’t have my size so order it on line and delivered to me. Thank you.”

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(Online) - Posted 4 months ago

“Most beautiful skirt that I had seen in store but they didn’t have my size. It arrived swiftly and in good condition. Excellent value for money”

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(Online) - Posted 4 months ago

“Excellent as always”

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(Online) - Posted 4 months ago

“Lovely airy store. Fab clothes. Staff lovely”

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(POS) - Posted 4 months ago

“Lovely store staff and a really good layout of clothing easy to find what you wanted”

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(POS) - Posted 4 months ago

“I have shopped with FC for decades when there were once shops in the high street . Always found their merchandise edgy and out of the ordinary. I have rarely been disappointed. I consider the items good quality and value for money. Since moving online only I still value my shopping experience with this company and would recommend them.”

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(Online) - Posted 4 months ago

“Great clothes well made, true to size.”

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(Online) - Posted 4 months ago

“The quality, cut and fabric of French Connection is always of a consistent high level.”

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(Online) - Posted 4 months ago

“Good products, styles vary year to year, good quality items that last well.”

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(Online) - Posted 4 months ago

“Very nice and good quality”

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(Online) - Posted 4 months ago

“Purchased a denim mini dress in the sale. Delighted with it. Fits perfectly.”

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(Online) - Posted 4 months ago

“My recent perchase has been a really successful as I bought few Tshirts for my son who liked them all and they were a perfect fit. I also bought a Shirt for my husband- colour and quality is great however sleeves could have been longer. My shirt top was very beautiful as it looked on the site. Very happy and definitely will buy again but will not recommend to my friends and family otherwise I will not be able to buy for them from here as they will buy themselves, joking.”

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(Online) - Posted 4 months ago

“Extremely high quality clothing. Well sized. Staff beyond helpful. Over and above. Best shopping experience in sometime.”

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(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,690 reviews