French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,145 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop was clean and welcoming the staff were very helpful and friendly prices were very good we have been before and will be returning”

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(POS) - Posted 4 months ago

“The shop was light and well organised- a very pleasant shopping experience. Staff were very friendly and helpful. I am extremely pleased with my 2 purchases and will definitely pop in again when I’m next in Chester!”

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(POS) - Posted 4 months ago

“The clothing suits everyone regardless of age.”

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(Online) - Posted 4 months ago

“Lovely staff. Prompt service. Good selection of clothes for a range of customers!”

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(POS) - Posted 4 months ago

“Really happy with my jumper. The quality is excellent, it’s soft, comfortable and fits perfectly.”

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(POS) - Posted 4 months ago

“Very polite helpful and courteous staff and excellent bargains to be had”

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(POS) - Posted 4 months ago

“Clothes are always stylish and well made. Staff are always welcoming and knowledgeable”

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(POS) - Posted 4 months ago

“I recently picked up a pair of jeans and a matching denim shirt from French Connection, and I’m genuinely impressed. The fit is absolutely spot on, flattering, comfortable, and feels really well made. The shade of the denim is beautiful and versatile, making it easy to dress up or down. What really stood out to me was the price point. For the quality and fit, it felt like great value for money. I loved the set so much that I ended up ordering the same jeans and shirt for my sister and a friend too! This is definitely going to be a staple in my wardrobe. Highly recommend if you’re looking for stylish, well-fitting denim that doesn’t break the bank.”

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(Online) - Posted 4 months ago

“Chiqué pieces with very reasonable cost. I go to French Connection for all my clothes. Fit is stunning and size is on point.”

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(POS) - Posted 4 months ago

“Excellent customer service, the best I’ve experienced to date!”

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(POS) - Posted 4 months ago

“Staff always very pleasant and helpful.”

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(POS) - Posted 4 months ago

“Excellent quality! Everything I have ordered I absolutely love!”

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(Online) - Posted 4 months ago

“Good assortment of good quality items”

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(Online) - Posted 4 months ago

“Great range of clothes! The quality of the clothes is very good. Excellent customer service within the store.”

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(POS) - Posted 4 months ago

“So pleased with the jumper I bought for my upcoming holiday”

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(Online) - Posted 4 months ago

“French Connection are always good quality reasonable priced clothes. I love the fit especially the jeans . Wash great and keep shape . Service is also very good quick delivery answered to query’s felt with well and easy return service .”

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(Online) - Posted 4 months ago

“Good quality clothing.”

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(POS) - Posted 4 months ago

“Good quality beautiful fabrics ideal dressing for all occaions and age groups”

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(Online) - Posted 4 months ago

“Staff always very helpful without being intrusive. Garments are well made and good quality for the price. Designs are classic with a modern twist.”

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(POS) - Posted 4 months ago

“Great service quick delivery”

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(Online) - Posted 4 months ago

French Connection is rated 4.8 based on 2,145 reviews