French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,145 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products”

Helpful Report

(Online) - Posted 4 months ago

“Fantastic shop with lovely helpful attentive staff. Quality of clothing superb. Size and fit good. Would definitely recommend a visit.”

Helpful Report

(POS) - Posted 4 months ago

“Very quick dispatach of products nice quality as desceibed.”

Helpful Report

(Online) - Posted 4 months ago

“Ordered 3 items in the sale. Arrived on time and packaged well. Very pleased with the quality Returned one item as too big . Return went through perfectly with prompt payment Great communication throughout process Professional service from company.”

Helpful Report

(Online) - Posted 4 months ago

“Great staff great location great cardigan with loads of comments when worn”

Helpful Report

(POS) - Posted 4 months ago

“Good quality goods at a good price arrived in good time. It was all good!”

Helpful Report

(Online) - Posted 4 months ago

“The staff were a good balance of friendly and professional!”

Helpful Report

(POS) - Posted 4 months ago

“I have not shopped in French Connection for a long time. But I so enjoyed my shop today. Lovely clothes in gorgeous colours.”

Helpful Report

(POS) - Posted 4 months ago

“Lovely quality clothing and quick delivery.”

Helpful Report

(Online) - Posted 4 months ago

“There are very good staff answering the customer service lines and they were very quick to reply to emails.”

Helpful Report

(Online) - Posted 4 months ago

“International order completed in just a few days. Package received, skirt is as described and is rather fabulous, I love it. Would order again, and would recommend. Excellent transaction. Thanks, FC.💥”

Helpful Report

(Online) - Posted 4 months ago

“Really friendly service, the team always make to effort to chat when making a purchase. Good quality clothes, great timeless designs and a good range.”

Helpful Report

(POS) - Posted 4 months ago

“Love the quality. Have been buying for years. Great store. So glad it opened in the Boulevard. 😁”

Helpful Report

(POS) - Posted 4 months ago

“Really great quality product, thank you”

Helpful Report

(POS) - Posted 4 months ago

“I haven’t shopped in French Connection recently- was very pleased with the choice and my purchase! Staff were very helpful”

Helpful Report

(POS) - Posted 4 months ago

“The staff in the Bath branch were fantastic. Really attentive but not over the top. When I was in the chaning room, they checked in to see if I needed to try a different size etc. They were not sales pushy, but just enough to let me know they were there if I needed them. Always smiling, helpful and professional at all times. The stock is amazing....I just love French Connection because the quality and fit of clothes make me feel great about myself...That's worth it's weight in gold, thank you ❤️”

Helpful Report

(POS) - Posted 4 months ago

“Lovely range of garments, reasonable prices - also offer a discount with Blue Light card which was a lovely bonus!”

Helpful Report

(POS) - Posted 4 months ago

“Great clothes, can always find something”

Helpful Report

(POS) - Posted 4 months ago

“Always good design and good quality”

Helpful Report

(Online) - Posted 4 months ago

“The ladies are lovely in Freeport and very helpful especially as I am 66 and never sure if I am buying the right outfit for my age, they make me feel comfortable which not all shops do”

Helpful Report

(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,145 reviews