French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,145 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The coord i recently purchased is great on style and quality. The brand had certainly come out of the doldrums where it had been for quite some time.”

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(Online) - Posted 4 months ago

“Nice range of clothes that fit really well. Great experience at the Bath store again recently.”

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(POS) - Posted 4 months ago

“Friendly helpful staff, quick service,”

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(POS) - Posted 4 months ago

“I love FCUK style, and a fav is the cotton pop over tops, have bought about 7 now, fantastic for the summer, and can dress them up. I use FCUK on line a lot as live in remote area, postal service always good and returns easy for me, if I can get in store the staff gave always been friendly and efficient, helping with sizing and suggestions.”

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(Online) - Posted 4 months ago

“Had a lovely visit to your Gretna Green shop, the shop was laid out well and the staff were very pleasant.”

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(POS) - Posted 4 months ago

“Very friendly, helpful and efficient staff”

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(POS) - Posted 4 months ago

“My order was delivered promptly. Unfortunately, the style didn’t suit me so I returned it following the easy instructions from French Connection. My bank account was credited with my payment quickly as promised.”

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(Online) - Posted 4 months ago

“love the quality and the fit of your clthes”

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(Online) - Posted 4 months ago

“I visited the Telford store was just browsing however ended buying a pair of jeans and a shirt was really impressed with the price and quality and must say the ladies who helped me with my purchase were so lovely I also signed up to the app and will definitely be back.the shop is well merchandised with some great products .Very happy with my visit”

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(Online) - Posted 4 months ago

“A great range of clothing with exciting colours,lovely outfits they put together for any occasions and the quality is top notch.”

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(Online) - Posted 4 months ago

“Clothes company which never disappoints with design and quality.”

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(Online) - Posted 4 months ago

“Lovely, stylish clothing which is very comfortable to wear and makes me feel confident.”

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(Online) - Posted 4 months ago

“Gorgeous dress. Really pleased with quality. Great communication. Great delivery.”

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(Online) - Posted 4 months ago

“Prompt and lovely top”

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(Online) - Posted 4 months ago

“Great shopping experience. Superb clothes, helpful staff. Thank you.”

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(POS) - Posted 4 months ago

“I love the my black a-line faux leather skirt. It's a fantastic fit and feels lovely on. So many gorgeous things to choose from.”

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(Online) - Posted 4 months ago

“Can't fault this company. Orders on time, refunds are returned asap.”

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(Online) - Posted 4 months ago

“Love French Connection, always quality garments and quick and easy delivery, highly recommended”

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(Online) - Posted 4 months ago

“Very friendly lovely staff, nothing appeared any trouble .”

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(POS) - Posted 4 months ago

“good service, size as expected”

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(Online) - Posted 4 months ago

French Connection is rated 4.8 based on 2,145 reviews