Name: Gobi Cashmere
Address: Genshagener Str. 27,, , Ludwigsfelde, Schönefeld
Rating: 4.19

“Soft and warm, light ann beautiful”

Posted 3 years ago

Dear Lin, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“You ask me about review gor my order! But I still have not got my order. I disappointed by the shipping company you use to deliver my order to my address. I prefer to pay more, but have my order in reasonable time!”

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Posted 3 years ago

Dear Федосеева, Thank you for your review. We’re sorry to hear you had such a frustrating experience while shopping with us, but we appreciate you bringing this issue to our attention. According to the tracking number, the last update of your delivery is, that the parcel is ready for pickup. If you could email us at support-1@gobicashmere.com so we could further resolve the issue at hand. Looking forward to hearing from you.

Posted 3 years ago

“This thick cashmere is the warmest I've experienced (warmer than wool) and the service from Gobi is the best: fast replies and clear communication..I'll continue to be a customer.”

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Posted 3 years ago

Dear Ferguson, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“I love it.”

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Posted 3 years ago

Dear Piroska, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Love these sturdy socks!”

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Posted 3 years ago

Dear Healy, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Didn’t live up to its name quality very poor I’m disappointed!!!!!!!!”

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Posted 3 years ago

Dear Canpbell, Thank you for your review. We would like to extend to you our most sincere apologies regarding the recent issues with your order. We have a high standard of quality for certifying our clothes and your purchase should never have been an exception. Please visit our return portal on our website to print out a return label. You are very welcome to return the goods with our free return label within 14 days after receiving your order. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Wonderful garments, expedient shipping”

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Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“There was no problems with payment and delivery.”

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Posted 3 years ago

Dear Богачёва, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Sent my sweater back for fitting to small to be a large and 3 weeks later still no word nor refund.”

Helpful Report

Posted 3 years ago

Dear Garcia, Thank you for your review. We are deeply sorry that you have to wait so long for your refund. Due to a system adjustment at our fulfillment center, all the required processes for refund are taking a little bit longer time than usual. Therefore we kindly ask you for your understanding and patience. Our responsible department has already been informed about your refund and they will issue the refund as soon as possible. Or if you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Very fast service high quality.”

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Posted 3 years ago

Dear Suuri Gantuya, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Cozy and comfy. Fabric is thick enough to keep me warm. Highly recommend.”

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Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“I bought a couple of cashmere sweaters at the Cabazon Outlets at a pop up Gobi store. The cashmere was soft and the sale price right. However, they do not wear well. They pilled incredibly fast.Cashmere is prone to pill but these were excessive. i would only consider buying on sale because these will last only a couple of seasons.”

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Posted 3 years ago

Dear Marv, Thank you for your review. Pilling is a natural occurrence in cashmere. Pills are the little balls of fiber that start to gather on your sweater, typically in areas where there is friction. Pilling can quickly be removed using a cashmere comb or by picking them off by hand. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Alles war super”

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Posted 3 years ago

Sehr geehrter Herr Lukic, vielen Dank, dass Sie uns eine so tolle Bewertung hinterlassen haben. Wir sind sehr erfreut, dass Sie Ihre Erfahrung geliebt haben. Kundenerfahrung und -zufriedenheit sind unsere Priorität, und Ihre Bewertung bestätigt die harte Arbeit, die wir jeden Tag leisten. Vielen Dank für Ihre freundlichen Worte und wir freuen uns darauf, Sie wiederzusehen. Einen schönen Tag noch!

Posted 3 years ago

“Excellent quality and comfort!”

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Posted 3 years ago

Dear Nuno Miguel Rebelo Pereira, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Amazing quality. Great comfort. Only con is very high import fees from US to Canadian border. Wish something could be done for canadian buyers.”

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Posted 3 years ago

Dear Belleville, Thank you for your review. We are so grateful for your kind words. We will inform our responsible department about your suggestion and hope that it will be resolved very soon. Thank you very much and have a great day!

Posted 3 years ago

“Very soft and high quality cashmere. Fast delivery, never had a problem. Highly recommend it !”

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Posted 3 years ago

Dear Racovita, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Great quality”

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Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Nice fit, good quality. 180c/65kg, size S is perfect”

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Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Items arrived quickly, unfortunately neither their quality nor product presentation is in line with its expectations. I would appreciate the advise on how the items could be returned. Thank you, Kind regards,Tamara”

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Posted 3 years ago

Dear Koval, Thank you for your review. We would like to extend to you our most sincere apologies regarding the recent issues with your order. We have a high standard of quality for certifying our clothes and your purchase should never have been an exception. Please visit our return portal in our website to print out a return label. You are very welcome to return the goods with our free return label within 14 days after receiving your order. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Ships fast. Good customer service. Great products.”

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Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

Gobi Cashmere Reviews