Gobi Cashmere Reviews

Name: Gobi Cashmere
Address: Genshagener Str. 27,, , Ludwigsfelde, Schönefeld
Rating: 4.19

4.2 Rating 1,816 Reviews

79 %

of reviewers recommend Gobi Cashmere

Company Reviews

Product Reviews

7,756

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Phone:

033793418932

Email:

support-1@gobicashmere.com

Location:

Genshagener Str. 27,, , Ludwigsfelde
Schönefeld
14974

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Gobi Cashmere 5 star review on 21st July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received scarf!!!!!”

Helpful Report

Posted 3 years ago

Dear Philomena O'Shea, Thank you for your review. We would like to extend to you our most sincere apologies regarding the recent issues with your order. We have a high standard of quality for certifying our clothes and your purchase should never have been an exception. Unfortunately there is no more update on your delivery, so we have started an investigation with our logistic partner and also will reship the item as soon as possible. You will get a confirmation by e-mail. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“I didn’t receive my order”

Helpful Report

Posted 3 years ago

Dear Мария Соболева, Thank you for your review. We’re sorry to hear you had such a frustrating experience while shopping with us, but we appreciate you bringing this issue to our attention. We had some delay on our shipment due to a system adjustment of our logistic center. But now we are working at our full capacity again. According to the tracking number you parcel has been delivered on 22.12.2021. If you would be willing to talk further, please email us at support-1@gobicashmere.com. Thank you very much and look forward to hearing from you!

Posted 3 years ago

“The design is pretty and warm.”

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Posted 3 years ago

Dear Jo Hana, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Unfortunately I wouldn’t have bought my cardigan for this much if I see it in person, as it doesn’t look like on the photos. The material is not as soft as my other cashmere things but more importantly the custom of it is very loose whilst on the photo it’s slim fit (even though it is an xs)”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for your review. We’re sorry to hear you had such a frustrating experience while shopping with us, but we appreciate you bringing this issue to our attention. If you would like to return the product, please contact us to get a return label. You are very welcome to return the goods with our free return label within 14 days after receiving your order. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“I visited Gobi in Ulan Bator 11 and 12 years ago and was very pleased to find out to hat you have an outlet in my Berlin, and wish you had one in Munich”

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Posted 3 years ago

“Really soft and comfortable!”

Helpful Report

Posted 3 years ago

Dear Customer, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“I need more time to ware for an assessment.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you so much for taking the time to leave us this amazing review and also for supporting us with a five-star review. We look forward to seeing you again. Stay safe and warm!

Posted 3 years ago

“The quality is good compared to the price. I'm satisfied.”

Gobi Cashmere 5 star review on 19th December 2021

Helpful Report

Posted 3 years ago

Dear Keumseon Yi, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Ot was fantdtic the fbirc was enough to warm”

Helpful Report

Posted 3 years ago

Dear Song, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Nature cashmere, very soft”

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Posted 3 years ago

Dear Purevsuren, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Awesome 👍”

Helpful Report

Posted 3 years ago

Dear Khunbish Otgongerel, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“Thank you for the highest quality production. This was tirth piece I have bought from GOBI. I'm totally satisfied. So, I have ordered one more. Thank you very much. Highly recommend for everyone who is searching for good quality and price value.”

Helpful Report

Posted 3 years ago

Dear Customer, It’s wonderful to hear you had a great experience shopping with us. Thank you so much for supporting us with a five-star review. Hoping to see you again. Have a great day!

Posted 3 years ago

“This is for Order 24445. I am very disappointed with this experience. I ordered a cashmere sweater for my son and the price was 155.30 EUR including transport and a free pair of socks. I received my order with an incorrect invoice showing price of 173,58 EUR instead of 155.30 EUR and without the gift promised. It appears that I was charged for the gift and also they didn't include it in the package. I contacted them several times via email, their support page, telephone, even Face Book. They do not answer the phone and do not respond to emails. What is going on? Don't they know that Customer Service means to resolve customer's problems? I am considering to return the sweater since I am not that pleased with the quality either: I am sure it is a fine wool but is not cashmere for sure. It is very heavy and not very soft. This was my first and last purchase from Gobi. This was a bad and stressful experience. Who needs that?”

Helpful Report

Posted 3 years ago

Dear Badea, Thank you for your review. We’re sorry to hear you had such a frustrating experience while shopping with us, but we appreciate you bringing this issue to our attention. You have confirmed, that you have received the gift and the correct invoice by email. If you need any further help or assistance, please contact us at support-1@gobicashmere.com. Thank you very much and have a great day!

Posted 3 years ago

“Maglie di ottima lana e molto calde.”

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Posted 3 years ago

Caro cliente, Grazie per averci lasciato una recensione così meravigliosa e per averci supportato con la recensione a 5 stelle. Siamo entusiasti che tu abbia apprezzato la tua esperienza. Mettiamo l'esperienza del cliente e la soddisfazione come nostra priorità e la tua recensione riafferma il duro lavoro che mettiamo ogni giorno. Quindi grazie per le tue belle parole e non vediamo l'ora di rivederti. Vi auguro una buona giornata!

Posted 3 years ago

“Not yet received my product.”

Helpful Report

Posted 3 years ago

Dear Rezmuves, Thank you for your review. We’re sorry to hear you had such a frustrating experience while shopping with us, but we appreciate you bringing this issue to our attention. We had some delay on our shipment due to a system adjustment of our logistic center. But now we are working at our full capacity again. However, we would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Great feel and fit. Great deal on a quality product.”

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Posted 3 years ago

“Good services”

Helpful Report

Posted 3 years ago

Dear Popescu Anca Mihaela, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“rubber in composition”

Helpful Report

Posted 3 years ago

Dear Симонова, Thank you for your review. We would like to extend to you our most sincere apologies regarding the recent issues with your order. We have a high standard of quality for certifying our clothes and your purchase should never have been an exception. Please contact us to get a return label. You are very welcome to return the goods with our free return label within 14 days after receiving your order. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please email us at support-1@gobicashmere.com Thank you very much and have a great day!

Posted 3 years ago

“Just so perfect”

Helpful Report

Posted 3 years ago

Dear Mette maria Limborg, Thanks for leaving us such a wonderful review and supporting us with the 5-star review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. Have a great day!

Posted 3 years ago

“It is very nice”

Helpful Report

Posted 3 years ago

Gobi Cashmere is rated 4.2 based on 1,816 reviews