Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.62

4.6 Rating 1,232 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 2 star review on 26th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought skirting boards and architraves from the Derby branch, the cheapest in the market, with the same or better quality, cutting to length is included for free. Brilliant service”

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Posted 5 months ago

“Accurately machined panels, well protected, and arrived in reasonable time, so I am compleely satisfied. I thought the carriage charge a bit costly, but presumably this is out of your control?”

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Posted 5 months ago

“Easy to order with click & collect. My order was awaiting my arrival and staff helped with loading.”

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Posted 5 months ago

“Good timber, as ordered, delivery as promised”

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Posted 5 months ago

“Excelelnt service and price and very pleased with the beaded tongue and groove received. The timber was delivered via courier and arrived on the day specified, so all good! Thank you!”

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Posted 5 months ago

“Difficulty contacting them about order. Recieved email saying they cannot fulfil order after they took my money, waiting any contact back. Phoning them just gets messaging service. Email still nothing.”

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Posted 5 months ago

Good Morning, Thank you for choosing Harlow for your requirements. On rare occasions we do contact customers to see if they are able to accept alternative lengths of timber in order to ensure that your delivery arrives on the date required. But we do delay the order until we have a reply, to make sure your happy with the change to your order. We are always willing to compromise, and work with you to get you the timber you need when you need it. We are pleased that in this instance we were able to find a compromise. At the moment we are having a problem with our phone line, which our IT team are working hard to get this fixed. If you are struggling to get hold of us please contact us by email: websales@harlowbros.co.uk The customer service team are on hand to assist. Thank you again for ordering from Harlow Timber. And we hope to see hear from you again when you have a requirement in the future. Best wishes Harlow Timber

Posted 5 months ago

“I was amazed how quickly my order of timber arrived. I am repairing a garden shed, and the had exactly the right materials.”

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Posted 5 months ago

“Friendly people to deal with, good price very happy.”

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Posted 5 months ago

“Excellent Company to deal with. Plenty of choice and exact piece of skirting that I required. Promptly dispatched and well packaged.Highly recommended .”

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Posted 6 months ago

“The best timber service I have ever had!! Tried the local major suppliers to no avail regarding QUALITY and COST delivered. Absolutely pleased.”

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Posted 6 months ago

“Competitive price. For me, local depots. The most obliging and helpful staff. Served without a wait when I collected the skirting I'd ordered from Long Whatton branch.”

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Posted 6 months ago

“Easy ordering and delivery on time.”

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Posted 6 months ago

“Really pleased to find a supplier I could get the one joist from of this size for an old floor with 5x2 timbers. Oy downside was the missing 5 mm as the ordered joist was 50x125 but came as 50 x120. I out that down to experience and understanding nominal sizes and the actual supplied.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Very helpful staff. Told them what l needed, and they cut the wood for me. Quick delivery too, no hassle throughout the whole transaction. Would recommend totally. Thank you to all staff, 100% well done. Date of experience: 02 December”

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Posted 6 months ago

“Large, tantalising gate posts are excellent quality, extremely helpful delivery driver who kindly dropped them in correct position”

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Posted 6 months ago

“Timber is good quality and a good price.”

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Posted 6 months ago

“Prompt delivery and very helpful driver . Thanks very much”

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Posted 6 months ago

“Every time I have ordered it has been an efficient service. Many thanks”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Harlow Timber Group is rated 4.6 based on 1,232 reviews