Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.63

4.6 Rating 1,238 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wood is good quality and arrived in good time (within a few days) however, only 1/2 of my packages were delivered. The delivery label clearly stated 2 of 2 and the package containing my required adhesive, fixings etc were not delivered.”

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Posted 1 year ago

Good Morning, How are you? Thank you for placing your order with Harlow Timber and taking the time to leave a review. We investigated you issue and were pleased to see that despite the carrier delivering your order consignments 24 hours apart both consignments did arrive safe and sound. Thank you again for ordering from Harlow, and we look forward to being able to supply you materials in the future. Thanks and take care Simon Harlow Timber Group

Posted 1 year ago

“Excellent service quality timber delivery not so good”

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Posted 1 year ago

“Good quality, reasonable price and friendly staff”

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Posted 1 year ago

“Very pleased with the trellis I’ve just received from you , good quality at a reasonable price,”

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Posted 1 year ago

“Great service and quick delivery 👏 will use you Again”

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Posted 1 year ago

“Great products and deliver in the time frame given”

Harlow Timber Group 5 star review on 4th October 2023

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Posted 1 year ago

“so pleased i got my tier from them, they went out their way to make sure we got what we needed the communication was excellent and delivery was fast.”

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Posted 1 year ago

“Easy enough to collect but the timber was not specifically cut to my measurements.”

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Posted 1 year ago

“Tried the on line order for the first time service was good easy to order will order again”

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Posted 1 year ago

“Easy to order on line and delivered promptly as arranged - first class”

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Posted 1 year ago

“Had 13no. 9mm 2.4m x 1.2m OSB sheets which were all badly warped which I had to spend time flattening. Price was competitive but I could have done without having to do this.”

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Posted 1 year ago

Good morning, We hope you are well. Thank you for ordering from Harlow Timber and for taking the time to leave feedback. We apologise that there were some issues with your order. We understand how frustrating this must have been, but this is an extremely rare occurrence, and we sincerely hope that this will not deter you from using Harlow Timber in the future. Thank you and take care. Matt

Posted 1 year ago

“Excellent just what I ordered”

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Posted 1 year ago

“An excellent transaction all cuts delivered right size I would highly recommend Harlow Timber!”

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Posted 1 year ago

“The product i ordered was delivered in good time and was exactly as shown on the website. Very happy with both the service and product.”

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Posted 1 year ago

“Excellent service nice knowledgeable people on the phone delivered on time.”

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Posted 1 year ago

“Very good product and excellent customer service. Thanks very much”

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Posted 1 year ago

“The team at harlow did a great job. They took the time to call me to check every thing was a it should and the timber wasn't warped.”

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Posted 1 year ago

“Excellent choice of items, and available online. Shame that despite two attempts all of the ordered products were not delivered, together with unannounced substitute (larger dimension) item.”

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Posted 1 year ago

“They were unable to supply the spec I had ordered but very promptly offered an acceptable alternative.”

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Posted 1 year ago

“Fab customer service. Order arrived well packaged and all in one piece. The delivery was delayed however was due to the courier.”

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Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,238 reviews