Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.62

4.6 Rating 1,236 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always exceptional service when used for my Timber need's. Recommended”

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Posted 1 year ago

“Grate service and nice early delivery with extremely friendly driver”

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Posted 1 year ago

“Cladding was good quality and very workable. Great finished project.”

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Posted 1 year ago

“2nd order was not what I ordered, tried to phone but was cut off, still need to contact your customer support.”

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Posted 1 year ago

Good Morning, How are you? Firstly thank you for ordering your requirements from Harlow it's much appreciated. The customer service team have no record of any contact from you in regard to a problem with you order, however if you do have any issue at any time the customer service team are avaialble between 07:30 to 17:00 Mon to Fri on the published contact channels: tel: 01509 274198 ot email: websales@harlowbros.co.uk. Thanks and take care Simon Harlow Timber Group

Posted 1 year ago

“There was a problem with one of the laths ordered in that it was unacceptably bowed. After reporting this a replacement was promptly sent.”

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Posted 1 year ago

“Excellent service, delivery and price very pleased with purchase and would recommend”

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Posted 1 year ago

“First class, from the moment the phone was answered (sorry I didn't make a note of the young man's name), to the delivery of my goods, which arrived early. I will definitely be using Harlow Timber again”

Harlow Timber Group 5 star review on 25th October 2023

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Posted 1 year ago

“First class service from Harlow Timber at Long Whatton. Will definitely use again.”

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Posted 1 year ago

“Exactly what I wanted, the order arrived promptly and was well packed. Thank you!”

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Posted 1 year ago

“Quick easy ordering ,delivery excellent . Will be using again 👍”

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Posted 1 year ago

“Very good service. Prompt delivery.”

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Posted 1 year ago

“a1 thanks and the wood was as expected”

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Posted 1 year ago

“Quick efficient delivery and fence panels were as described.”

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Posted 1 year ago

“No problems at all with product,well made and construction sound, Some damage to one corner of the trellis put down to transit.”

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Posted 1 year ago

“The 2.4m shelf board arrived damaged. Fortunately, I could trim the end off as it was slightly too long. The board itself is flimsy I.e. it bends without support. My other 2.5m from b&q are half the price, arrived undamaged and do not bend. Unfortunately, the size I require is not available for home delivery. Very disappointed!”

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Posted 1 year ago

Good Morning, How are you? Thank you for ordering from Harlow and taking the time to leave your feedback. We were unaware that there was any issue with your order, and would always encourage any issue to be reported to us at: websales@harlowbros.co.uk so we can assist. Thank you again for chosing to order your requirements from us, and apologies for any issues you had with your order. Thank you and Take care Simon Harlow timber Group

Posted 1 year ago

“Very competitively priced quality timber. Delivered exceptionally quickly to a rural location.”

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Posted 1 year ago

“Absolutely the best customer service, from ordering to delivery fantastic communication, the delivery was a day early than said which fitted in with my plans. What a brilliant company l would recommend Harlow timber Group to everyone, Excellent.”

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Posted 1 year ago

“Only issue being, I,was one length short”

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Posted 1 year ago

“Excellent item with first class delivery. Recommended”

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Posted 1 year ago

“The item was not as described on the website and when Harlow Timber were asked why they just said that they had changed supplier and the item that we wanted was not available.”

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Posted 1 year ago

Good Morning, Hoe are you? Firstly, thank you for ordering from Harlow it is much appreciated. We are sorry that the prodicts you recieved were not as you had hoped. When you made contact with us we organised a collection and refund, and we very much hope that you will look to use us again in the future when you have requirement for timber and associated products. Thank you and take care Harlow Timber Group

Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,236 reviews