Hi, If you reach out via any of the customer services emails or my work email harley@hllondon.co.uk I will assist you, we offer free exchanges on all products so we can get this sizing issued sorted
“Bought my boots on Wednesday night and paid extra for next day delivery, expecting to receive them on Friday.
They didn't arrive until Saturday
They said I will not be refunded the extra postage
The box was damaged and in poor condition”
“My parcel was not sent out during the time period I have paid for.
I then did not receive my parcel.
They are not being helpful with assisting me with this so I have lost my money with no parcel.
I have then ordered some parts of my recent order but I will not be spending my money here anymore unless I receive a refund for my lost money”
“Bought first ever pair of cowboy boots, was worried they wasnt gunna fit, but fit perfectly and so comfy.
Such good quality, will definetely purchase more in the future.”
“Bought some dupe slippers in chocolate brown come within few days so soft great quality perfect colour. Sizing slight small so can't wear thick socks but lovely product would buy again.”
