“Next day delivery free with click and collect. I went to store and they was sold out but wa stage staff who advised me of their click and collect service. First time shopper will be back for sure”
“My little girl has been asking for a fur coat for ages, when it come unfortunately it was to small. I returned it and was going to order another. However I received a email before hand to exchange which was really helpful and less hassle. Customer service was great. And quality is lovely. Will definitely order other things 😊”
“I ordered online, it was quick/easy/fast and I had no issues.was notified all the way through. The online and in store collection customer service was very helpful and the ladies where all helpful and kind on collection so thank you.
Also, wow the clothes are beautiful comfortable and I lovely fit too. I'm holiday ready!”
“My parcel arrived so fast I love my order ordered a luxury fur item and the quality is amazing so beautiful so happy will definitely be ordering again soon”
Hi, If you reach out via any of the customer services emails or my work email harley@hllondon.co.uk I will assist you, we offer free exchanges on all products so we can get this sizing issued sorted
“Bought my boots on Wednesday night and paid extra for next day delivery, expecting to receive them on Friday.
They didn't arrive until Saturday
They said I will not be refunded the extra postage
The box was damaged and in poor condition”
“My parcel was not sent out during the time period I have paid for.
I then did not receive my parcel.
They are not being helpful with assisting me with this so I have lost my money with no parcel.
I have then ordered some parts of my recent order but I will not be spending my money here anymore unless I receive a refund for my lost money”
“Bought first ever pair of cowboy boots, was worried they wasnt gunna fit, but fit perfectly and so comfy.
Such good quality, will definetely purchase more in the future.”
