IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,908 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 4th cruise booked through your self, cannot faulte it.”

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Posted 9 months ago

“Iglus sales adviser William guided us through different packages to tailor make our requirements brilliantly. Really satisfied.”

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Posted 9 months ago

“No messing about excellent customer service and best prices”

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Posted 9 months ago

“Gemma was excellent in understanding our requirements and enabling us to book the cruise of our dreams for our big birthdays! The booking process was easy and we were quoted a very competitive price.”

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Posted 9 months ago

“Friendly and knowledgeable. Would recommend and use again.”

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Posted 9 months ago

“Efficient customer service; good price”

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Posted 9 months ago

“I normally book online by my self, but this time I had a few questions, so I asked for a call back from Iglu cruises, it came swiftly and the lady went through the whole booking with me answering my queries no problem. Five stars for Iglu customer service.”

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Posted 9 months ago

“Great service helpful and knowledgable a pleasure to deal with”

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Posted 9 months ago

“Extremely helpful and professional. First class service.”

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Posted 9 months ago

“Glen was really helpful and informative. Also very patient”

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Posted 9 months ago

“The agent was very knowledgeable and answered all my queries and very professional.”

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Posted 9 months ago

“the booking process from start to finish was exemplary thank you Lyndsay Hardwick”

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Posted 9 months ago

“The booking experience was very well done. Our initial consultant, Paul was very professional in his manner, which made the booking process easy. When he was on days off we could still speak to another consultant who would have our enquiry/booking at hand.”

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Posted 9 months ago

“Saw cruise online, called and got a quote. Amber arranged to call me back after Id discussed it with the group. All sorted and confirmed the following day. We're looking forward to the cruise n”

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Posted 9 months ago

“From my initial call to the company and speaking with David my enquiry was dealt with promptly, professionally and courteously.”

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Posted 9 months ago

“It's always been a pleasure to deal with Iglu. No hassle, great prices and a friendly team. What's not to like.”

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Posted 9 months ago

“Really helpful customer advisor. Was able to answer my questions and really quick service.”

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Posted 9 months ago

“Sarah was very helpful and exceptionally patient!”

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Posted 9 months ago

“Very informative about cruise and ship we were considering. Great being able to include flights yet when dealing direct with Celebrity diodes this option was not currently available as cruise is in 2026. Very helpful and well priced”

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Posted 9 months ago

“Excellent service once again”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,908 reviews