IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,909 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emily, was very helpful in selecting our cabins explaining why it would suit our requests. Second time in using IgluCruise, highly recommended.”

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Posted 9 months ago

“Booked on line quick response”

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Posted 9 months ago

“Great communication. Phone calls on time. All of our issues were solved very quickly. Naomi was a very confident and reassured us about several things. She is an asset to Iglu.”

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Posted 9 months ago

“Great, very helpful”

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Posted 9 months ago

“Very helpful. Can't fault a thing”

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Posted 9 months ago

“Quick and easy to book, lots of helpful advice. Supportive follow up calls.”

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Posted 9 months ago

“So polite and helpful wasn't rushing me at all.”

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Posted 9 months ago

“After having my original cruise cancelled Bernie and the team were really helpful with an alternative, and Iglu didn't charge any price difference for the new cruise date which was more expensive. I received quick responses to my queries and concerns.”

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Posted 9 months ago

“Achieved our bookings very quickly and set up two accounts which we found difficult on line.”

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Posted 9 months ago

“Sarah was very helpful and sorted the exact itinerary we wanted”

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Posted 9 months ago

“Victoria was able to sort our extra requests quickly.”

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Posted 9 months ago

“User friendly website with great prices and online discount. Booked with Iglu twice before and really happy with service, highly recommended.”

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Posted 9 months ago

“I found a cruise online but had trouble completing payment. The following day I phoned Iglu cruise and spoke to marie, who dealt with all my needs.”

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Posted 9 months ago

“Wonderful service as usual , Derek very polite and helpfull. Another cruise booked , such a hard life .”

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Posted 9 months ago

“Liam at Iglu was extremely helpful, answered all of our questions and explained our options for our chosen cruise. Very friendly, easy process. Many Thanks.”

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Posted 9 months ago

“Simplicity. The customer service gurus know their stuff. We had a cancellation on one of the cruises, the alternatives and compensation were spot on. Knowledgeable and sympathetic, all impressive. Looking forward to our once in a lifetime trip.”

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Posted 9 months ago

“I have the most wonderful cruise. Big thank you!”

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Posted 9 months ago

“Good price and customer service”

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Posted 9 months ago

“Great experience and lovely lady who talked me through everything to make our Cruise the best”

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Posted 9 months ago

“We have booked with Kevin previously..He was so very helpful and personable we requested his assistance again. We have been booking with Iglu now for many years they are our go to travel agent.”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,909 reviews