IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked with Kevin previously..He was so very helpful and personable we requested his assistance again. We have been booking with Iglu now for many years they are our go to travel agent.”

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Posted 9 months ago

“Excellent work by Gemma and Helen. Thank you”

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Posted 9 months ago

“Constant dialogue on quote. Experienced agent with good style. Open for any further questions and info. Efficient.”

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Posted 9 months ago

“Information all clear Confirmation prompt Super customer service”

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Posted 9 months ago

“Prompt response to original quote request and subsequent variations. Friendly and polite service.”

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Posted 9 months ago

“First time and found dealing very easy quick response and very good prices”

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Posted 9 months ago

“Brilliant service . A pleasure to book our cruise with you”

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Posted 9 months ago

“Amazing knowledgeable rep Great help and easy booking process”

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Posted 9 months ago

“David was very helpful and got us a good deal. Looked at several different sites for the same cruise and Iglu was definitely the cheapest.”

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Posted 9 months ago

“This is the 2nd time in a year that I’ve booked with Iglu. Both times they were fantastic, first class service. They got back to me very quickly and a quote for the cruise was instant and they listened to what I wanted and delivered. Everything went smoothly and they are so helpful. The advice they gave saved me money and made the job of getting everything ready for the cruise line easy. I will continue to use them as there has been nothing to not like.”

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Posted 9 months ago

“the booking was done without any fuss and extremely efficiently. the lady was very pleasant and helpful. full marks.”

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Posted 9 months ago

“Ian provided various quotes & was always willing to meet our varied requirements”

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Posted 9 months ago

“The consultant was great, attentive and knowledgeable. He had lots of time for us to decide exactly what we wanted and we were not rushed in any way. We got a great deal and are very pleased.”

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Posted 9 months ago

“Easy to book online”

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Posted 9 months ago

“you were very understanding explained all paperwork thankyou”

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Posted 9 months ago

“The operator, Megan, has been very helpful indeed. At last, she managed to get what I want! Many thanks to her!”

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Posted 9 months ago

“Janet was very patient with my different questions. She finally pulled everything together for me.”

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Posted 9 months ago

“I can only comment about the booking experience as we have only just booked! We booked with a very pleasant lady who answered our every query, as we had a list of questions to ask! This helped us to feel confident to book!”

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Posted 9 months ago

“Helpful, knowledgeable”

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Posted 9 months ago

“We've booked with IgluCruise several times and always had superb service. Importantly for us, they have often been on the ships or cruise lines we're interested in, so we get the full facts.”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,910 reviews