IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Iglu were very welcoming and informative. My only concern was the long wait for call to answered but nevertheless we booked our cruise.”

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Posted 10 months ago

“We have only ever booked with Iglu and always get fantastic service. Naomi has been brilliant and patient when booking our most recent cruise Thank you!”

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Posted 10 months ago

“Great service Yass was very helpful and gave us the best deal would definitely recommend.”

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Posted 10 months ago

“This is our first cruise with ambassador and booked the illusion cruise. Everything was very straightforward and explained very pleased with the booking process”

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Posted 10 months ago

“Charlotte was very professional and knowledgeable over the phone and made the booking process very straightforward even though we were looking to book 3 separate staterooms on the same deck but with individual requirements. She costed up various options for us including location and was able to meet our exacting requests. She also carefully checked our names, dates of birth and any specific requirements as she progressed the booking for us. We were highly satisfied with her performance and this was a good example of excellent customer service.”

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Posted 10 months ago

“First class assistance to quickly find the best cabin available on our chosen cruise. We have booked several cruises in the past with Iglu and have always found them great. We highly recommend them.”

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Posted 10 months ago

“Competent friendly staff”

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Posted 10 months ago

“Thank you rhianna great services moved a cruise within minutes very helpful thank you again”

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Posted 10 months ago

“Iglu Cruise, offer a good choice at a very competitive prices.”

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Posted 10 months ago

“So simple to book”

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Posted 10 months ago

“I recently booked a Virgin cruise holiday, my Iglu cruise consultant, (Janet) was very knowledgeable having travelled on Virgin ships so was able to help me choose the best cabin for me and tell me things about the ship.”

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Posted 10 months ago

“2 prompt call backs as promised. Great price and all questions answered. Small issue that I had to contact with regards to the booking confirmation not being sent through but this was rectified.”

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Posted 10 months ago

“Yass was extremely helpful and knowledgeable”

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Posted 10 months ago

“Emily was extremely helpful and friendly.”

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Posted 10 months ago

“Jill was extremely helpful when booking our cruise. She was very informative and we were given a good price.”

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Posted 10 months ago

“Really easy to book. The representative phoned us back and everything was settled in minutes. Great experience with this company.”

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Posted 10 months ago

“Great talking to Glen very helpful explanation of all aspects of my booking”

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Posted 10 months ago

“Ian was extremely helpful and helped me choose a cabin just where I wanted to be on the ship Thank you IgluCruise”

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Posted 10 months ago

“Really good”

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Posted 10 months ago

“Booked with Iglu before and I like how they help you sort out what’s best for you without being pushy”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews