IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking guy was friendly”

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Posted 9 months ago

“Lady at Iglu Cruises (Beth Ellis) was very help. She was able to answer all my questions and made the cruise booking very easy.”

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Posted 9 months ago

“Great help from cruise consultant with booking 2 extra travellers and linking them to our booking for dining and organising special assistance for female passenger.”

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Posted 9 months ago

“Amanda very friendly and helpful. Booking was easy, would definitely recommend Iglu.”

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Posted 9 months ago

“Easy to access to information Details of cruises are comprehensive and easy to compare Straightforward online booking process”

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Posted 9 months ago

“Great service, everything was explained clearly and the service provided was very professional. Thank you, will definitely use Iglu again :)”

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Posted 9 months ago

“Laura gave me all the information I required . She was knowledgeable and helpful. Also she returned my call in a short period of time.”

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Posted 9 months ago

“Spoke with customer advisor Megan on the phone and explained exactly what I wanted and she listened and then efficiently booked what I had requested.”

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Posted 9 months ago

“Adam was superb in navigating me through the booking process.”

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Posted 9 months ago

“Friedley staff great food bedroom clean tidy port stops great”

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Posted 9 months ago

“Friendly customer service. Thorough and efficient. Worked really well with me to get my booking made. Thank you.”

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Posted 9 months ago

“Always use iglu for help booking a Cruise . Excellent service and knowledgeable staff.”

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Posted 9 months ago

“Our original booking was cancelled and bernadette went above and beyond to help us re-book and add an extra stop onto our holiday. It was no trouble to her, and she fully informed us of any extra costs that were .not included in the booking price. A huge thank you for all your hard work.”

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Posted 9 months ago

“The booking with Iglu was straight forward and the advisor was knowledgeable. All my questions were answered fully.”

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Posted 9 months ago

“We appreciated information presented clearly and tracking what was needed and by when.”

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Posted 9 months ago

“Amanda , the rep who sorted out the cruise for us really went out of her way to be helpful and ensure everything was covered . She was friendly thoughtful as well as very professional. So thank you”

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Posted 9 months ago

“Very helpful and listened to any of our concerns and solving any issue we had - eg pre cruise hotel offered but we wished to be nearer the centre of Singapore - downtown hotel identified but also said we could look at other hotels as they became available.”

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Posted 9 months ago

“Always book our cruises through Iglu. Good customer service with knowledgeable and pleasant staff and always competitive prices.”

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Posted 9 months ago

“Excellent service as always”

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Posted 9 months ago

“I knew what I wanted to book and my call was answered quickly and the booking made successfully in a short time. Booked with Iglu many times and always had good service”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,910 reviews