IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first phone call everyone I spoke to was knowledgeable, interested in helping and easy to talk with. You can leave your phone number for a call back so as not to waste your time waiting when they are busy.”

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Posted 1 year ago

“Great company, easy to use website. Booked four cruises with them, all positive experiences.”

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Posted 1 year ago

“Pleasant, professional and very friendly. Found a suitable cruise which suited our diary”

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Posted 1 year ago

“Cruise booked in minutes, no hassle”

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Posted 1 year ago

“Really helpful on the phone and so easy to book”

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Posted 1 year ago

“My wife and I have been booking cruises through Iglu for almost 20 years and we have always received good advice and excellant service.”

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Posted 1 year ago

“Igloo cruise are very easy to contact prior to booking a cruise but difficult to get hold of for queries subsequent to booking”

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Posted 1 year ago

“I have boked a few times with IGlU. I have done this both entirely online and also talking to one of the reps. I find them a no nonesense organisation, plain explanatons with great value for money. I have given 4 stars mainly because links with the actual cruise company is rther clunky.”

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Posted 1 year ago

“Excellent service, very helpful. Booked our cruise with confidence.”

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Posted 1 year ago

“The Iglu representative was extremely helpful, friendly , polite and informative. It is easy to book and Iglu will keep you updated and advised if needed thank you”

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Posted 1 year ago

“I had very good feedback to my emails. They contacted me several times on my phone and they were extremely informative and helpful. At the time, their price was the best deal.”

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Posted 1 year ago

“as poor as it gets”

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Posted 1 year ago

“I've booked with you before always very helpful”

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Posted 1 year ago

“The process was simple. Iglu had thought of everything. However. The times of of glught home was very late eith very long waiting times at airport”

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Posted 1 year ago

“What a brilliant company. From the minute we booked our cruises to embarking, iglu have kept us informed of any changes ,offers and important information. Iglu cruises tailor the itinerary to our wants and needs. Competitive prices and a great sense of customer care”

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Posted 1 year ago

“Good service and friendly staff always there to help”

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Posted 1 year ago

“Easy to book and no problems and good price.”

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Posted 1 year ago

“I've used lgluCruise for a while now . I find the consultants very knowledgeable and usually find me a cruise at discount price . They always ring me back with my queries and I like dealing with the same consultant each time . I also like their advice on cabin selection to suit my needs . I especially like dealing with Chris for his calm unhurried manner and takes time to explain everything to me .”

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Posted 1 year ago

“Very professional Very helpful Very knowledgeable Have used numerous times and no problems”

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Posted 1 year ago

“I looked to book online but I wasn’t sure about something so I called Iglucruise and made my booking over the phone, the person I spoke to was very helpful and friendly and helped me make my booking giving advice and making sure everything was ok. This is the second time I’ve booked through Iglucruise as it is such an easy process.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews