IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very helpful”

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Posted 1 year ago

“Easy to book and compare cruises. Extra discount for booking via them. Easy site to navigate and information sent after booking clear. It is not easy to add frequent traveller info via online booking but I understand this is easier if you do it over the phone (e.g. if you have used a cruise operator multiple times and benefit from onboard savings). Looking forward to our trip.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Not been on the cruise yet, but Wendy your sales assistant was extrenpmely helpful, very knowledgable and made the booking for us with professionalism and friendliness.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“We have always found Iglo helpful and informative when we book a cruise”

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Posted 1 year ago

“The booking process was made very simple by the helpful way the advisor dealt with our holiday booking.”

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Posted 1 year ago

“Very attentive, worked hard to secure a fantastic deal compared to its main competitors. Would highly recommend.”

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Posted 1 year ago

“Our travel experience with Iglu went very smoothly”

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Posted 1 year ago

“Really helpful agent who tried to get us the best deal and provided lots of helpful information.”

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Posted 1 year ago

“We have been using Iglu for many years. Always a great price. Very experienced in booking cruises and can answer any queries you may have. The team are so friendly. I would recommend booking a cruise with Iglu.”

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Posted 1 year ago

“Dealt with enguiry speedily and efficiently.”

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Posted 1 year ago

“Website is easy to navigate, plenty of information. Booking was quick and easy. Second time booking through Iglu and would definitely use again.”

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Posted 1 year ago

“Have to wait a long time on the phone for customer service. Iglu ask for full payment weeks before you would have to pay the travel company.”

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Posted 1 year ago

“We said what we wanted from a cruise and our perfect package was found.”

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Posted 1 year ago

“Good comunications and service thank you very much indeed.”

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Posted 1 year ago

“Dealing with Iglu cruises was very easy , the agent was very helpful and freindly in all respects.”

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Posted 1 year ago

“call are answered quickly, staff are very helpfull”

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Posted 1 year ago

“All done on line Asked a question on line no reply”

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Posted 1 year ago

“We have used IgluCruise a number of times - excellent service, friendly helpful staff and easy to use portal to access your holiday”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews