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Norm Reviews

4.9 Rating 10,133 Reviews
98 %
of reviewers recommend Norm
Read Norm Reviews
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Phone:

0204 586 9291

Email:

hello@joinnorm.com

Location:

31-32 Hans Place,
London
London Borough of Hammersmith and Fulham
SW1X 0JY

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Anonymous
Anonymous  // 01/01/2019
I arrived late due to traffic but was still seen promptly
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Posted 5 years ago
Very good and fast service But only parking problem
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Posted 5 years ago
Was fast and good
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Posted 5 years ago
Efficient service but i was left with an acutely bleeding nostril!
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Posted 5 years ago
Overall very quick and well organised. However there were a lot of people scheduled for the same time waiting outside. Maybe, shortly before the centre opens, it would be good to have a person (or simply a sign) telling people to wait in line before getting in. Otherwise there's chaos when the doors open and everyone wants to get in first.
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Posted 5 years ago
Slight lack of clarity of the process when queuing outside and the time-slots are rather approximate. But once inside, the health workers doing the tests are very professional and thorough with sanitising everything. The results came promptly and well within the 48-hour window.
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Posted 5 years ago
easy to arrange and quick results
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Posted 5 years ago
Good and speedy test. It'd be great to make sure you add the passport number as the final certificate (Antigen test) only had my name and didn't look as legit. Many thanks.
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Posted 5 years ago
Easy to find, quick process and well managed facilities, though expensive for a RT-PCR test.
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Posted 5 years ago
Very efficient service. One point however is that I watched the nurse who saw me carry the previous patients specimen to reception, then call me and proceed to take my test without changing her gloves. Infection control might need to be considered. I felt to awkward to say something at the time.
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Posted 5 years ago
The full experience was very efficient & unobtrusive, I just thought it was a little expensive for a swab test, Thanks Gary.
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Posted 5 years ago
Kind stuff, very quick
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Posted 5 years ago
expensive
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Posted 5 years ago
The service itself was 1st class and if I were doing the rating on the service alone I would definitely give it the full 5 stars... my only reason for deducting a star is that fact that its not the easiest place to find (being on a main road)... its quite easy to drive right past it without realizing... I think some clearer directions on the website would help... other than that I was very impressed by the level of service and the result turnaround time
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Posted 5 years ago
Efficient service, could have been 5 starts but I received the results later than promised (still on the same day of the test though)
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Posted 5 years ago
I was attended on time
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Posted 5 years ago
Very efficient centre and it's great to have the results the same day.
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Posted 5 years ago
Good Service!
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Posted 5 years ago
On the whole it was excellent. A bit disorganised when we arrived then it all went very smoothly.
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Posted 5 years ago
Excellent service very fast but cost too high
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Posted 5 years ago
Norm is rated 4.9 based on 10,133 reviews