Login
Start Free Trial Are you a business? Click Here

Norm Reviews

4.9 Rating 10,133 Reviews
98 %
of reviewers recommend Norm
Read Norm Reviews
Visit Website

Phone:

0204 586 9291

Email:

hello@joinnorm.com

Location:

31-32 Hans Place,
London
London Borough of Hammersmith and Fulham
SW1X 0JY

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have not had my test yet, as it is in a couple of weeks time. But the service has been good and very pleasant so far.
Helpful Report
Posted 5 years ago
Glad to hear it went smoothly.
Posted 5 years ago
Easy to use and friendly staff in the centre
Helpful Report
Posted 5 years ago
Glad to hear it went smoothly
Posted 5 years ago
Excellent service.
Helpful Report
Posted 5 years ago
Glad to hear it went smoothly.
Posted 5 years ago
The test centre seemed well organised, although it was empty upon arrival with no queue of participants. The testing staff were pleasant and efficient, however the 1 way system had to use a 2-way corridor, between the reception staff and the testing room, thus making distancing for a longer queue a bit more challenging (if there was ever to be a queue).
Helpful Report
Posted 5 years ago
Glad to hear it went smoothly, I have passed your feedback onto our team, thanks.
Posted 5 years ago
The test was great very quick really nice people could not have been better. However l have still not received my results via email, I have had to find a telephone number and got my negative result that way (could of course be my email that it’s the problem although your review one came through)
Helpful Report
Posted 5 years ago
Pleased to hear your result has put your mind at rest and I have passed your feedback onto our team, Thanks.
Posted 5 years ago
Good and helpfull service
Helpful Report
Posted 5 years ago
Glad to hear it went smoothly.
Posted 5 years ago
Nice service and good staff.
Helpful Report
Posted 5 years ago
Good, efficient, polite service. But. You need to be open on a Sunday. You need to give results on time all the time
Helpful Report
Posted 5 years ago
Quick and efficient
Helpful Report
Posted 5 years ago
efficient and well run and friendly
Helpful Report
Posted 5 years ago
Second test with them (in a different centre). Great service, quick and efficient, results delivered same day at 7pm for test taken at 9am.
Helpful Report
Posted 5 years ago
Quite efficient but I did have to wait about 10 minutes beyond my booked time. Technician was very clear bout what to expect. Test results received well ahead of the deadline but i never got my permission to fly certificate.
Helpful Report
Posted 5 years ago
Easy and simple very kind people
Helpful Report
Posted 5 years ago
Quick, easy to book, friendly staff, quick results. A bit pricey but worth it if you really need it.
Helpful Report
Posted 5 years ago
I was quite impressed by the customer care I received today and the courteous approach of the staff.
Helpful Report
Posted 5 years ago
The signing up was easy, the test was on time. The test was extremely painful, I did not experience this the first time I had an NHS Covid test
Helpful Report
Posted 5 years ago
Very straightforward process; arrived early but seen immediately; friendly staff
Helpful Report
Posted 5 years ago
Great thank you
Helpful Report
Posted 5 years ago
The service was excellent, the only disappointment is that the website should have had more details about tge kind of tests, expecially how the test will be carried out.
Helpful Report
Posted 5 years ago
On time and efficient.
Helpful Report
Posted 5 years ago
Norm is rated 4.9 based on 10,133 reviews