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Norm Reviews

4.9 Rating 10,133 Reviews
98 %
of reviewers recommend Norm
Read Norm Reviews
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Phone:

0204 586 9291

Email:

hello@joinnorm.com

Location:

31-32 Hans Place,
London
London Borough of Hammersmith and Fulham
SW1X 0JY

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Anonymous
Anonymous  // 01/01/2019
Price too high.
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Posted 5 years ago
Too many people at the same time, which would accepatable for a free or cheaper price, not if you have paid so much for a covid test and you had an appointment scheduled.
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Posted 5 years ago
It was a pub used as test center.
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Posted 5 years ago
Very efficient and quick. However I found the place very hard to find, no clear sign for entry.
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Posted 5 years ago
Admin was good but the test itself left me in significant discomfort down one side of my face for over 24 hours which but I cant imagine is correct! Hopefully I will not to be tested again any time soon.
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Posted 5 years ago
I have passed your feedback onto our team, thanks.
Posted 5 years ago
Quick and easy just a bit too pricey
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Posted 5 years ago
The results were quick which is good. Service is what it needs to be, I just don’t get why this crazy price for a 2 second test.
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Posted 5 years ago
For the antibody test, they called me twice. Because the first one they said my sample had problems and I need to test again.
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Posted 5 years ago
The service was swift and good. Definitely overrated but price in line with many others if you’re going to look last minute. Some of the staffs was talking and wearing masks improperly and since it was a closed space it didn’t make me feel very safe. I would suggest having less staff inside (only essential, keep the others outside) and have them wear masks properly and minimise talking.
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Posted 5 years ago
The digital service is excellent however the conditions at the test centre were mediocre - there was a long queue and it was impossible to maintain safe distances near the entrance of the building which was also the same as the exit.
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Posted 5 years ago
OK but failed to have any attention by phone and I like to be able to speak to someone in case internet is not working
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Posted 5 years ago
The service from the staff was great, to many people inside such small place, way TOO much, way too risky, it was a health hazard
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Posted 5 years ago
It was very easy and fast
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Posted 5 years ago
The service is very good, but the prices are outrageous.
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Posted 5 years ago
dårlig skiltning og meget dårlig belysning indgang og usær udgang,denne hal uegnet til klinisk arbejde forsinkelse ca 20 min Personale ok men prisen kræver meget bedre og professionelle omgivelser !!!!!!!
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Posted 5 years ago
As it it a pop up centre, it doesn’t have the feel of a proper clinic so it is a bit rough and ready looking. The location is good and very central for London. Price is on par with other centres. The results came quickly.
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Posted 5 years ago
Test results not sent when promised
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Posted 5 years ago
Very good on the spot, but you didn't send me my results until I reminded you, after the promised 2 day deadline. Also 10-20 minutes wait to answer the phone.
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Posted 5 years ago
The waiting and Social distancing was a bit of a Problem as we had to queue inside next to each other. Friendly staff. Received result early.
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Posted 5 years ago
OK centre for the test
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Posted 5 years ago
Norm is rated 4.9 based on 10,133 reviews