JRS Industrial Supplies Reviews

Name: JRS Industrial Supplies
Address: Unit 1G, Langlands Commercial Park, East Kilbride, South Lanarkshire
Rating: 4.68

4.7 Rating 1,647 Reviews

92 %

of reviewers recommend JRS Industrial Supplies

4.7

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

JRS Industrial Supplies 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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“Very quick & smooth. Product is high quality & I will be using again.”

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Posted 4 months ago

“Very good contact with customer service. High quality products.”

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Posted 4 months ago

“Jacket very good and delivered with in the time delivery driver just shoved the jacket into my mother's arms and took a photo then went no signature didn't even speak”

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Posted 4 months ago

“We ordered safety boots that did not fit. I decided that physically trying a pair on would be a better option. We returned the boots (made very easy), and even got a refund for the postage charge. It was all done effortlessly and quickly, such a pleasant change. I would reccomend this ccompany to anyone. Carl and Kulvinder Pears.”

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Posted 4 months ago

“I was explained, some of the order would be delayed from there suppier. Everything else was delivered on time and on the date mentioned, and within five days the rest of the order arrived. I would definitely order again from this company and you are able to speak to someone on the telephone”

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Posted 4 months ago

“I got a 2 large for my husband and they are so nice fitted. So perfect on him.”

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Posted 4 months ago

“Delivery was more than said but the shoes are great”

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Posted 4 months ago

“My review is more about the delivery company used more so than JRS. Bought a jacket from the website. got an email from APC saying itll be delivered the day after the email. got home to find no package. thought ok ill wait for the next day. same thing, got an email with a time, got home, no package. then it was sunday so gave it till monday. same thing happened monday. I checked the tracking and even though it showed the time, the tracker showed the van parked up at the depot. tuesday came and went with the same thing. wednesday i gave up so went to the depot myself and asked why it was such a poor service. the guy was kind of helpful, I stated the tracking showed the time for delivery but the van was parked in the yard. he found my parcel for me and i left. Jacket is nice and warm, glad i bought it. JRS, please find another delivery partner please. sorry to give you low stars but based on overall experience it was poor.”

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Posted 4 months ago

“As always great service.made a few orders now with no complaints”

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Posted 4 months ago

“Jacket is lovely but took a long time to arrive, I was messed around by courier company APC. Told delivery time then after time slot tracking disappeared and it was put to the next day. This happened 3 times. So I wasted so much time waiting in for the jacket to arrive. I emailed JRS to advise and had nothing back from JRS. Then parcel finally arrived 90 minutes after the latest time slot 5 days after original delivery day. Still nothing from jrs so would recommend jacket but the high customer service was definitely missing as didn’t seem to get any service at all and would not order from them again if they use APC for the delivery. Company contacted me after I received the jacket and were very apologetic. They are reviewing their courier options so hope things improve in the future as my hubby has said it’s one of the best winter jackets he’s ever worn and he’s been lovely and warm even with this bad weather we’ve had”

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Posted 5 months ago

“Very helpful and quick response very pleased and definitely use again”

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Posted 5 months ago

“JRS have exceeded themselves with the package I received. The embroidery was literally perfect and top quality. The polo shirts are an absolute perfect fit and coat is top quality. 100% be ordering again soon for whole team”

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Posted 5 months ago

“Good quality material, colour, fit, and sizing would use this company in the future.”

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Posted 5 months ago

“Excellent quality and service. Sizes are a bit off tbh. I got the hi vi's jumper and got xl being 6ft and broad shoulders. I measured as the size guide but its short on sleeve and the body.”

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Posted 5 months ago

“Quality, price and good service”

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Posted 5 months ago

“VERY GOOD SERVICE AND PRODUCT”

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Posted 5 months ago

“Very pleased with the service from JRS. Even dealing with returns was fast& easy wouldn't hesitate to use JRS again”

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Posted 5 months ago

“I found the sizing to be really odd and this was the biggest size. The arms were too tight and the back seemed small compared to the rest of the blouse. I had to return and am waiting on my refund. The service was great and arrived really quickly.”

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Posted 5 months ago

“Good products”

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Posted 5 months ago

“I ordered 5 pairs of work trousers from JRS , they were delivered on time and as described.Only problem was i ordered the wrong colour , i wanted navy blue but received black. My fault not theirs”

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Posted 5 months ago

JRS Industrial Supplies is rated 4.7 based on 1,647 reviews